nvdre

Thanks guys. They just offered the terrace suite, but now that I think about it, I should have asked for the wrap around terrace suite or maybe the aria sky suite, rooms that are more comparable to the skylofts , but after they said I was stuck at mgm I was just hoping to get off the phone with something. Good luck to you guys with upcoming trips. Hope you guys really get to stay at the skylofts, let us know if you do!

Sorry guys got busy and didn't finish the update. So after more back and forth with the supervisor I finally got them to recognize that just staying with the MGM Grand was not an option as I booked a 5 star vs MGM which is clearly a 4 Star on their website. She first tried to fulfill my reservation at the Skylofts, they were sold out (or so they say) . She then asked me to pick another 5 star resort in the area. Naturally, I picked the Cosmopolitan. She typed away on her computer. She said the rate at Cosmo was $635 for a King Terrace Suite. She went ahead and booked me there for 3 nights and only charged me my initial rate of $243/night and they ate the difference (Hotrate for what I figure is the Cosmo was $418/night). I have to say they definitely took care of me as a customer, although I did have to get a little animated to explain that there was no way I was just going to stay at the MGM as they had initially tried to say. This is what I would do. 1. Call skylofts to confirm reservation. If they have no clue of your reservation with the number provided in your hotwire confirmation have them pull it up by name. 2. Once it's confirmed that you are not really staying at skylofts and the reservation is at the MGM, call hotwire and ask to speak with a supervisor. Explain to them the situation that the hotel does not have your reservation with the skylofts but its at the regular room at MGM grand which is not a 5 star property. See if the supervisor will then get you into the skyloft and eat the difference. If no dice on the skyloft, have a second option available for a hotel you'd like to stay at. Cosmo, Aria, Mandarin, Vdara are all 5 star properties on the southend of the strip or go with Wynn/Encore on the North End or maybe Bellagio in the middle. Tell them your next option of where you would like to stay and they should do the same for you. 3. Do your research to make sure the rate you paid isn't higher then the rate you could have gotten if you had booked your second option hotel initially. Maybe you can even get them to throw in a bigger discount, but I was already on hold for an hour and had to get back to my day, so didn't push my luck to much as I had already gotten into the cosmo. I'm going at a really busy conference week, so my rate was high and available rooms were low. If you are a few months away from your visit, you might get lucky with hotwire actually getting you into the skyloft, which would be incredible. I was really looking forward to staying there. Anyway I guess it all kinda worked out in the end. Good luck to everyone.

On the phone with Hotwire, what a nightmare. The reservation was made at MGM Grand and not the Skylofts. (Figured something wasn't right) But now the supervisor on the phone is trying to tell me MGM Grand is a 5 star hotel and they can not change or refund my reservation. She is saying that they cannot guarantee what part of the hotel I stay in, i.e. Skylofts or a regular room in the mgm grand. Tried explaining that its basically a different hotel with a different star rating/user rating. She obviously has never been to Vegas to understand what I am trying to stay. Still on hold. Glad I called ahead instead of rolling the dice pulling up to the skyloft with no reservation.

When you spoke to them, did they specifically say they would have to cancel your reservation, or more like, wow you got lucky to get this place at this price and we will fix the issue with hotwire for future reservations?? So far I haven't received any cancellation notices and even got a second confirmation email from hotwire. I don't want to call the hotel and raise any issues over nothing.

I knew it sounded too good to be true as I have just booked this same hotel from hotwire. I hope to not get bumped as I get to Vegas on Thursday.

Hello everyone. I booked it and it was the Skylofts at MGM. Super excited as I've never stayed at this and def something im looking forward to. I've been lucky to have stayed at many of the 5* resorts in Vegas, but this will be the nicest room I've had by far. Thanks for your help!

Dates 9/8 - 9/11

Need help identifying. I would love if this truly was a skyloft room, but it seems too good to be true at the price of $243/night. 5-star Boutique Hotel in South Strip - T-Mobile Arena area Book soon! The last person got the The SKYLOFTS at MGM Grand Book to reveal your boutique hotel. Luxury, 5-star boutique hotels create an extraordinary experience. With a designer vibe! The deal's so great, they want to stay secret until after you book. (Examples only, not a guarantee.) Hotel details Complimentary Free InternetFree parking Amenities Boutique hotelBusiness centerCasinoFitness centerPool(s)Restaurant(s) $243/Night 90% Recommended

Just re checked PRICELINE had a 5 star casino north strip hotel. 9.0 guest score for $161/night. Knew it was likely either Venetian or Palazzo. Booked and ended up with the Palazzo. Happy hunting everyone.

Followed up with previous post.

Ended up getting the Venetian first time there. Nice hotel. Thanks for the assistance.

Dates: April 2-3 (1 Night) 4½ Star Hotel in Las Vegas Strip South Area for $174/night Guest Score 8.0 out of 10 amenities Free Parking Business Center Free Internet Indoor or Outdoor Pool Casino Fitness Center Non Smoking

First Hotel: Free parking, Free Internet, Resort, Suite, Casino, Fitness center, Pool(s), Restaurant(s), Business center, Self-service laundry, Internet access, Golf nearby, Tennis nearby, Spa services, Accessible for visually impaired, Accessible for hearing impaired, Accessible path of travel, In-room accessibility, Accessible bathroom, Accessible parking, Roll-in shower Second Hotel: Free parking, Free Internet, Suite, Resort, Casino, Fitness center, Pool(s), Restaurant(s), Business center, Internet access, Golf nearby, Tennis nearby, Spa services, Accessible for visually impaired, Accessible for hearing impaired, Accessible path of travel, In-room accessibility, Accessible bathroom, Accessible parking, Roll-in shower

Need help identifying 2 hotels. Dates: 9/10 - 9/12 First Hotel: North Strip area casino hotel Amenities Business center Casino Fitness center Pool(s) Resort Restaurant(s) Suite Rate $196/Night 95% Recommended by Hotwire Guests. --------------------------- Second Hotel: North Strip area all-suites hotel Amenities Business center Casino Fitness center Pool(s) Resort Restaurant(s) Suite Rate $214/Night 95% Recommended by Hotwire Guests. Is this just the Venetian and Palazzo, or am I looking at maybe The Wynn? Thanks in advance.