Happy to share details, just didn't want to take up a ton of board space. Priceline sent a counter offer (and that is the amount they charged me), that I did not accept, they claim I did which is ludicrous since it was a higher price than you could buy the tickets directly from a number of carriers. I contacted them within 2 minuets of seeing the amount to report the error and they were completely uninterested in helping and said there was no decision maker available by phone to resolve the issue and it all had to be done through email. (it could take 48 hours for a response, the flight was before that, but again they were not interested in resolving the issue) I immediately sent the email , and then contacted United who pleasantly and immediately cancelled the tickets, informed me the credit would be issued in full to priceline, yet priceline still insist on keeping the money.