Donovan1981

The hotel is still listed, I wonder what they will blame it next time to. They changed the amenities for the Howard Johnson, it shows no longer an airport shuttle, but complimentery breakfast and laundry facilities are now listed. @dahammer: I just posted my winning hotel (Paramount- better small rooms than roaches you have to share with). Bitte sch

got the Paramount Hotel for $133/night, amenities are Boutique, Restaurant, Fitness Center, High-speed Internet ans Business Center

I just got an email from hotwire which says: We are contacting you about your upcoming stay at the Howard Johnson North Bergen. We regret that the hotel is not able to offer an airport shuttle for this reservation. We periodically review our representation of our hotel partners' amenities for the most accurate and up-to-date information and have made a change to our Web site to reflect the current offerings of the Howard Johnson North Bergen. As such, we would like to offer you the option of either canceling the reservation for a full refund, or keeping the reservation and receiving 85.98 in HotDollars good for any future purchase on the Hotwire Web site. woo woo! I canceled and booked now a hotel in Midtown Manhattan. Funny that they blame it to the missing airport shuttle... But thank you very much, thereuare and dahammer!

I contacted them again and they replied: "Due to this information, we will research these complaints for you. Please allow up to 7-10 business days to complete this research, and we will contact you with the results." I will keep you updated. Thanks for your assistence!

I just called them and they said that it is not possible to change the hotel cause they have to give their hotel partners a chance to make my stay enjoyable. A switch to a different hotel can not be made, the reviews on tripadvisor might be bad, but the hotel could have been changed until then. When I check-in and I find those reviews to be true, I should call them and they will find a solution with the hotel manager. To be honest, I am really concerned about going there... Maybe thats just the money a newbie has to pay! Any suggestions?

ok, thanks for the infomation. I hope my english is not limited for a complaint... I will let you know how it went. Thanks so much for assistence!

amenities are only the shuttle to the airport, nothing else...

Hello everybody, I am first time user of Hotwire from Germany, and although I read many threads in this great forum I probably did a BIG mistake. I was looking for a room from 5/21 to 5/23 and found a 2* Hotel in the Jersey-Hoboken area. The price was $74 and as it is close to NY I decided to book. As I booked, I found out that I have booked the Howard Johnson North Bergen Hotel... Many reviews showed me that this is probably one of the worst hotels in this region. Why does North Bergen shows up in the Jersey City region? Is there any chance to get this bid changed? In the description of the area it says that PATH and bus transfer is convienient, literally the next bus station seems to be 2miles away from the hotel, PATH is further away. Could that be a reason for a change in the reservation? I am travelling on a budget and I do not have a car. As a first time visitor to NY I thought Jersey City would be a good chance to save some money compared to the prices in Manhattan.... Any help is appreciated and sorry for my bad english! Stefan