UNBELIEVABLE... HOTWIRE cancelled my confirmed hotel reservation at the last minute.
It's Saturday night and I am being driven to Manhattan to my Hotwire hotel when I retrieve a cell message from Hotwire that my hotel room has been cancelled !!
I call back the number and, although polite, they can provide me with no hotel in NY !
I'M LEFT STRANED IN MANHATTAN. NO ROOM. NO NOTHING !
They offer to refund my charge on the room I paid for (whoopie). They offer me $25 Hotdollars (no thanks.).
What is up with this ?
How can I have a confirmed room... with no cancellation rights and yet THEY can cancel?
HOTWIRE CANCELS HOTEL !!
in Hotwire Tips
Posted
UNBELIEVABLE... HOTWIRE cancelled my confirmed hotel reservation at the last minute.
It's Saturday night and I am being driven to Manhattan to my Hotwire hotel when I retrieve a cell message from Hotwire that my hotel room has been cancelled !!
I call back the number and, although polite, they can provide me with no hotel in NY !
I'M LEFT STRANED IN MANHATTAN. NO ROOM. NO NOTHING !
They offer to refund my charge on the room I paid for (whoopie). They offer me $25 Hotdollars (no thanks.).
What is up with this ?
How can I have a confirmed room... with no cancellation rights and yet THEY can cancel?
BE AWARE !! USE CAUTION !!