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froggy

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Posts posted by froggy

  1. More details :

    Dear froggy,

    Thank you for contacting Hotwire regarding a booking you are interested in making.

    I understand you are concerned about the taxes and fees rate you found during your recent search to be higher than usual. I regret the frustration this causes.

    I assure you Hotwire has not increased the taxes and fees. This is something we noticed yesterday and are working to correct. Reports have been submitted to correct this issue.

    I see by the dates of your searches, you are looking for a hotel for several dates in the coming months. I recommend watching the site and book when you see the issue has been resolved.

    Thank you for your patience as resolve this issue.

    If we can be of further assistance, please feel free to reply to this email or contact us directly by phone.

    We'll have to wait a little bit :)

  2. Exactly the same for me ! I had some cold sweat when I've seen this...

    Hotels in Copenhagen and Stockholm were 508€ and 486€ and now they are at 828€ and 927€ and I just can't pay that price (taxes=price of the room) !

    The same for London, I've seen an hotel at 80€ for one night and it's now 110€.

    I hope it's a bug and they will correct this, otherwise I'll have to book via Expedia or booking.com and it will be expensive :)

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