I was always tempted to try Hotwire but was too scared of ending up in a dump with no recourse. My mom and I were going to Edmonton for three days and this downtown hotel offer looked too good to be true but I decided to go for it. We were very happy with the hotel, it is at least 3.5*. The only extra we paid was $8/day for underground parking. One other thing, when they printed out a document for me to sign on arrival, there was something about $45 but they said to just ignore that, it was an error. Makes me wonder if that was the price that Hotwire paid to them? Anyway I had an excellent experience with Hotwire and won't be so hesitant to try them again.