NO, it was not worth it. Here's the letter I wrote to Hotwire: Dear Hotwire Express, I checked into my hotel at midnight last night after a long day of travel. When I entered the lobby, the front desk clerk was arguing with a housekeeping employee about management asking him to lie to the police. After five minutes, I was finally greeted and my check in process began. The clerk was courteous to me but he continued complaining to the housekeeping employee until she left. Just as he was making my room key, I asked if I had specified that I wanted a non-smoking room. The housekeeping employee had
