It would appear that all the standard 'Delta' rooms have been renovated into what used to be called 'Premier' rooms. I have been very lucky and NEVER have had to stay in any of the unrenovated rooms. Always received a 'Premier' room at a minimum at no extra charge...one time I even got a renovated Kitchenette room! A few years ago, I peeked into an unrenovated standard room that was being cleaned, and yes, I can see why people would complain about them. However, the renos did a lot to improve things! I have always thought the Delta Chelsea has excellent service and facilities (what other place in Toronto has an adult-only pool?). One time, I simply mentioned it was a special occasion, and I found myself in a Signature Club room (no kids allowed) and a bottle of sparking wine and chocolate strawberries magically appeared! Yes, and this was from a Hotwire purchase! Its not a bad place...and I'm picky! This place, IMHO, puts some apparent 4* hotels, such as the Marriott Bloor Yorkville, to shame. Not to mention you're buying Canadian. Make sure you sign up for their loyalty program...it would appear that PL and HW stays count towards elite status (they always did for me), and their program is very generous.