So I got an unpleasant surprise--I had checked the hotel lists here on Betterbidding for the Worcester, MA zone and decided to make a bid for 3* hotels. It's possible I may have bid for 2.5* (is there any way of reviewing your actual bids on PL, if you don't happen to capture the page while you're making the bids?)
So ultimately I made a successful bid and received the Quality Inn & Suites in Worcester, MA.
I decided to look at TripAdvisor reviews, and this hotel gets absolutely horrible reviews, is in a sketchy area, and is a hotel I would never purposely make a reservation at and am unsure I'm even willing to stay in.
I went back and checked Betterbidding's hotel list and is lists the Quality Inn & Suites as a 2* property.
I can tell you for certain there is ZERO chance I bid for 2* properties. I make a good number of PL bids and I don't ever bid for 2* except under special circumstances. For this very reason.
So either Priceline messed up, or the Hotel List on Betterbidding needs to be updated.
Of course, I realize and accept that there is a certain amount of risk involved in opaque bidding and that's fine. But here are my questions:
1. How can I determine the actual current star level of the Quality Inn & Suites in Worcester, MA? (My web browser at work is pretty locked down and I'm having trouble viewing star levels on Travelocity, Hotels.com, etc.)
2. If PL screwed up and gave me a 2* hotel when I bid for 3*, what recourse do I have?
3. Is there anything else I can do? I may have to either hold my nose and stay at this place, or eat the money and book another room elsewhere.