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I feel misled


vegastravelmania
By vegastravelmania,
in

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About a month ago I booked a 5-star central strip "hotel" on Hotwire. I had done this a year earlier and was very pleased to have won The Venetian. However, I was a little surprised to have won the Trump International. This hardly is a hotel. Each unit is considered a condo, complete with kitchenette. Also, there is no casino and no parking to be found.

I see that now Hotwire has a seperate 5 star "condo" choice as an option for Las Vegas. I'm assuming this is Trump... Hotwire also has the "hotel" option... which I believe is either The Wynn or Venetian.. Anyway, I feel like Hotwire should give me a refund for my "condo" when they said I would get a 5-star hotel.

What does the board think?

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Welcome to BetterBidding!

1) Read your messages

2) From Our Rules and Policies:

While we welcome both positive and negative experiences, please keep in mind that the spirit of this message board is helping users.

If you have a complaint, problem, or question with a recent or upcoming Priceline/Hotwire stay, we will be happy to do what we can to help, but please be considerate of the board's primary goal of helping others and first post the details of your 'win.'

It is important for everyone to know when problems and customer service issues arise, but the majority of the users come here to see winning bid information... so please oblige them with this information before asking for them for help.

Thanks! :)

Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases

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