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Hotwire Hotel: 4.5* Reno-Tahoe (South Reno-Tahoe Airport) Tuscany Towers Peppermill


BEAV
By BEAV,
in

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Today I saw for the first time a 4.5 hotel in the South Reno/Airport zone. One of the amenities displayed was Smoke Free Rooms - Guest rooms at this hotel are always smoke-free.. Knowing there are only three 4* hotels in this zone (Summit, Peppermill and Atlantis) I set out to check the non-smoking status of each. The Summit's website said all rooms at their property are 100% smoke free. I couldn't find anything about 100% smoke free rooms (hard to believe at a casino/hotel) at Peppermill and Atlantis, so I called both properties and they confirmed they are not 100% smoke free. You can request a non-smoking room, but no guarantee (no surprise there). So with that information I figured this must be the Summit and that they had been recently upgraded from 4 to 4.5 stars.

Although I didn't actually want to pay $155 per night at the Summit, I was hoping this was the Summit because Expe-dia is selling rooms there for $50 today only on a 50% off sale. I planned to apply for Hotwire's double-the-difference guarantee against Expe-dia's price, where I would actually come out ahead by about $75 on the deal (free room and $75 in my pocket). On the chance Hotwire was going to assign me the Peppermill or Atlantis, I knew I had an "out" with the smoking issue. So I made the purchase, and sure enough, Hotwire assigned me the new Tuscany Towers at the Peppermill. Awhile later I called Hotwire, told them about the smoking issue, they put me on hold, called the hotel and confirmed the rooms are not 100% non smoking, and further non-smoking requests are requests only, no guarantees. Without any hassle, Hotwire gave me a 100% refund in addition to $50 hot Dollars in my account for the "inconvenience".

So we accomplished three things here;

1. Identified a new hotel for the list

2. Got my money back on a price I really didn't want to pay.

3. Received $50 toward a future purchase

It will be interesting to see if Hotwire eventually removes the smoke-free icon when displaying this hotel. If they don't, then buyer beware you are not booking a guaranteed non-smoking room.

Tuscany Tower at the Peppermill

2707 South Virginia Street

Reno, Nevada 89502

(775) 826-2121

Check-in date : Fri, Feb 13, 2009

Check-out date: Sat, Feb 15, 2009

Hotel rate per night: $155.00

Subtotal: $310.00

Tax & Recovery Fee: $41.83

Total: $351.83

Amenities:

Casino

Smoke-Free Rooms (Hotwire should remove this icon)

Airport Shuttle

Restaurant

Business

Internet

Golf

Tennis

Spa

Purchased though the Better Bidding link to HOTWIRE.

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A little gambling without even going to Reno!! (and it looks like it paid off with the $50 credit towards a future purchase :) )

Well researched and executed.

Thank you for doing the "homework" and helping us add this property to the Hotwire Hotel List, and of course, for using our HOTWIRE link.

Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases

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The Tuscany rooms are gorgeous and rival the Venetian & Bellagio in Vegas.

I enjoyed the Concierge tower of the Atlantis more as the service was so much better. We had our bed turned down with 2 mini bottles of Irish Cream left for night-caps. They also offer a really nice free breakfast in the conceirge lounge as well as free hot appetizer food + desserts for later afternoon early evening munching.

Still looking to have a stay at the top floors of the Grand Sierra to check out there 4* rooms.

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We toured the Tuscany Tower suites a few months ago while in Reno and I agree, they are beautiful accomodations. This past summer we stayed at the Summit at Grand Sierra and they, too, are wonderful rooms. The marble bathrooms, alone, are worth staying there. Although they don't have bathtubs, the showers are huge and could easily accomodate six people (talk about water conservation... :) )!

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