JulieAmber Posted March 24, 2008 Report Share Posted March 24, 2008 Much happier with this result (see Holiday Inn Elmhurst, IL for story). Link to comment
thereuare Posted March 25, 2008 Report Share Posted March 25, 2008 Amenities please. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases Link to comment
JulieAmber Posted May 14, 2008 Author Report Share Posted May 14, 2008 ThereUAre, I lost the amenities. I'll try to be more thoughtful in remembering that for future hotwire purchases. However, I wanted to share an interesting experience I just had with hotwire.com today regarding this reservation. They sent me the following e-mail:Dear Julie,We are contacting you about your upcoming stay at the La Quinta Inn Merrillville, Hotwire Itinerary Number XXXXXXXXXXXXXXX.We periodically review our representation of our hotel partners' star rating and decided to adjust this property's rating to 2.0 stars. Whilewe are confident in the quality of all our hotel partners, the new rating more accurately reflects the service level, accommodations, and facilities of this property.Due to this modification, we would like to offer you the option of either canceling your reservation for a full refund or keeping thereservation and receiving 50 HotDollars good for any flight, hotel, discounted car, or package booking on the Hotwire Web site. OneHotDollar is equivalent to one U.S. Dollar.Should you choose to cancel, we would be happy to assist you in rebooking to be certain you are accommodated during your trip. Pleaserespond with your decision by replying to this email or by calling 1-866-HOTWIRE (468-9473).Please accept our apologies for any inconvenience this may cause you. Our customers are very important to us and we would like to ensure you are provided with the best possible experience.If we can be of further assistance, please feel free to reply to this email or contact us directly. Thank you for choosing Hotwire.Sincerely,Jennifer WHotwire Customer Carewww.hotwire.comI'm keeping the reservation and taking the hot dollars... Link to comment
thereuare Posted May 14, 2008 Report Share Posted May 14, 2008 You can still view the amenities by going to HOTWIRE and clicking theh MY ACCOUNT link near the top right corner of their home page.Please use these PRICELINE and HOTWIRE links to begin your travel purchases.Thanks. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases Link to comment
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