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CA San Francisco Hotel Palomar


epicureangirl
By epicureangirl,
in

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Spent one night at the Palomar Hotel on November 1st, rated as a 4 1/2* byHotwire. $113 plus taxes and fees.

The lobby is modern and open and gives a good first impression. This is a high-style hotel. I had faxed ahead to the concierge for some assistance, as we were celebrating a special occasion. The service was horrible in this regard. We didn't feel 'expected' and the girl doing the check-in wasn't as polished as I've grown accustomed to at Kimpton properties. I wondered if everyone was a 'trainee' at this hotel. If were doing the ratings at Hotwire, I'd knock off 1/2 a star for that reason alone.

The rooms were attractive, but I don't think they're comparable to the "W Hotels" (as others have compared it to on a travel review website). The rooms are small, but that's to be expected in San Fran. What I do like about this hotel, as with other Kimpton properties I've stayed in is the complimentary newspaper, wine reception and Aveda products are all standard. The location is excellent for walking to all the shops and restaurants of Union Square.

A Hotwire rate made me 'okay' with this choice, but if I were paying rack rates I'd choose to stay elsewhere. San Fran is a great hotel city and I think this property would do well to take as much care with their service as they do their decor. Other Kimpton properties in San Fran such as the fabulous new Argonaut and gorgeous Monaco would be my first choices as they've never failed to satisfy. I'm pretty sure both these hotels have been available on Hotwire and I would hold out for them in the future.

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