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Hotwire Hotel: 3.5* Dubai (Deira - Airport DXB) Eureka Hotel


rb.sr
By rb.sr,
in

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Sorry to hear the result for this one is a disappointment.

It's not clear from your post, can you please add a reply to this thread with the city/zone of the Hotel Eureka that you received as well as the amenities HOTWIRE shows for this property when viewing your purchase history using the MY ACCOUNT link on the top right of their home page.

Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.

Thanks.

Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases

Want to know if Rates Drop?? Get alerts at RateDrop.com

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Thanks for the follow-up and for helping us add this property to the Hotwire Hotel List.

Hopefully you won't be in the room/hotel too much and this will at least suit your needs for this one nite stay.

Have a good trip.

Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases

Want to know if Rates Drop?? Get alerts at RateDrop.com

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  • 1 month later...

This property is rated 2 stars by Expe.dia and can be booked directly for $20 cheaper than the Hot.wire rate. It might be 2 stars, were it not in deplorable condition. It has a 2.4 (out of 5) customer rating, and that is as a 2 star. The hotel rates itself as 2 stars. Based on this misclassification, I asked Hotwire for a refund. They refused, claiming that they start with the Expedia rating and adjust based on customer feedback. So much for Hotwire customer service. This is outright fraud. I am now disputing the charge on my credit card.

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Sorry to see you're having an issue with the quality of the hotel received... if other sites rate this property lower you may want to gather more evidence and try again.

Good luck and let us know how it ultimately works out.

Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases

Want to know if Rates Drop?? Get alerts at RateDrop.com

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  • 6 months later...

Disputed the charge with credit card (Fidelity Amex, administered by Citicard), who would do NOTHING for me, citing that I had checked in rather than walk away.  I then filed a complaint w/ BBB of San Francisco.  Hotwire immediately offered me a $25 credit for misrating + another $25 credit for condition of property.  They also advised that they had re-rated property from 3.5 stars to 2 stars. I accepted the offer.

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