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  1. Today
  2. Hello friends, On February 17 2020, I bid (by using your link) a hotel on Hot Wire. I won the exact hotel your helper thought it would be - The Scotsdale Plaza Resort. The trip is for the end of April and I don't feel we should travel. But... more than the flying and hotel part is the fact that many restaurants, stores and attractions may not be open. I'd rather not take that chance. I cannot find good info regarding if Hotwire will refund my money and cancel the reservation due to Corona. It seems every other place is. Any info or suggestions? Thank you so much!
  3. Earlier
  4. Priceline now has online cancellation available as well, depending upon what hotel, airline, or cruise line you have booked with. More information can be found here: Priceline Coronavirus Cancel
  5. Shortly after posting the above i received an email that Hotwire is now offering a self-service link that allows users to cancel their Hot Rate Hotels and car rental bookings. See this link for more information: Cancel Hotwire Hotel
  6. The corona virus outbreak has disrupted the entire travel industry across the board... everything from airfare, hotels, car rentals, and cruises have been effected. With nearly 20 years experience in the travel industry, we have seen a lot, and will offer our thoughts and perspective below. WHAT TO DO NOW: NEAR TERM TRAVEL PLANS: Travel companies are experiencing unprecedented call volume and wait times are excessively long. Companies are asking that you refrain from calling if your travel plans are not within the next week, as this will enable those with immediate travel plans to get the assistance they need in a timely manner (or at least the best that can be expected). If you do need to get in touch with customer support try the following: visit the company website that you booked through to see if they are processing cancellations / refunds online look for online chat functionality, although don't waste your time with any 'chat bot' as their automated responses will not be of any value given the current circumstances if you used an OTA (PRICELINE, HOTWIRE, Expedia, etc) for a hotel booking, try calling the hotel directly using their local phone number. You're trying to reach the actual hotel front desk... not the call center. Speak to the hotel directly to find out how they have been handling the situation. See if you can get the person at the desk to process a refund and enter it in their system, writing down all the information such as their name, time you called, etc. If possible ask for an email confirmation of what was agreed upon, as this also gives you written proof and eliminates any 'he said she said' discrepancy in the future as to what the hotel agreed to do. try to reach the company via Twitter, Facebook, etc. as you may get a quicker response if you must call, try to multi-task by putting the call on speaker phone and doing other things (cooking, checking email, surfing the web, planning your next trip, etc, etc) until you have a representative on the line FUTURE TRAVEL PLANS: If you believe the current situation will pass, consider making future travel plans now. Airlines are currently desperate for business and generally offering flexible cancellation options if you book by the end of March. Most cancellations come in the form of a credit to be used within a certain amount of time in the future, so check with each airline for their specific terms. Hotels can be safely booked using a refundable rate. This locks you in to a low rate while fear may be near it's peak, gives you the ability to cancel until a few days before your trip if you decide not to travel, as well as gives you the ability to cancel and re-book should rates head even lower. You can use our sister site RefundableRates.com to compare the best hotels/rates on a refundable basis Hotel prices in many cities have plummeted to levels that have not been seen since post-9/11. It's certainly worth a look if your travel plans are far enough into the future. A quick look at rates for NYC and Chicago sees many 4+ star and higher rated hotels for under $100/nite. (at the moment HOTWIRE prices seem to be a little less than PRICELINE, but you can easily check/compare them both using our BiddingHelper.com tool) MY OWN RECENT EXPERIENCES: I have recently booked airfare for two trips, one in August and one in November. I feel 'pretty good' that both of these trips will take place, but should i need to cancel, i can use the airfare credit anytime in the next year (and i'm assuming that if travel continues to be inhibited that they may extend the time that the credit can be used). Hotels for each trip are booked at good prices which can be canceled up until a few days before my arrival. Before i purchased the first airline ticket i bought i did have a question for the airline as it was only one day since they announced their updated cancellation policy. I was told the hold time would be about 4 hours so i used their callback feature that they would call me back when it was my turn. I did receive a callback about 9 hours later at 1am in the morning! The representative was pleasant (and new) but unfortunately wasn't trained to answer my question and transferred me to a different department. Unfortunately this put me on hold for which i gave up after 15 minutes as i suspected it could be hours. I did have plans to go to Atlantic City for March Madness as i wanted to see if things down there were growing with legalized sports betting, but i canceled the trip when the tournament was canceled, which was a moot point anyway since the casino hotels closed today for at least the next 2 weeks. THE FUTURE OF TRAVEL: The travel industry has been very strong over the last 10+ years, and with hotel occupancy high and virtually no empty seats on airplanes, deeply discounted prices were harder to come by. Deals were still out there... but they were farther and fewer between and not available for all travel dates. I don't necessarily expect a quick snapback to travel, as it will take awhile before the general population feels comfortable traveling again. I suspect we may see hotels be the first to comeback as people take local trips they can drive to, which should be followed by airfare, with the cruise industry being last to return to normal. During this recovery window, we may see PRICELINE / HOTWIRE deals return to the bargain basement prices that we were accustomed to 5-10 years ago, as hotels try to fill empty rooms and airlines try to fill empty seats. There will be setbacks for both our country and economy over the coming weeks, but hopefully it will be a case of 'two steps forward and one step back', with consistent progress. I urge everyone to remain calm, keep things in perspective, and keep yourselves and your families healthy.
  7. At the moment the NYOP product as we knew it is gone. There is still bidding available via their app, but it's a different product... most notably there is no re-bidding which really eliminates the biggest benefit for the user. As long as your stay is for 2+ nites and for a 3+ star rated hotel, you can usually do just as well using PRICELINE EXPRESS along with one of our Priceline Coupons. Not only is the price very close after our coupon, but you get the advantage of having a very good guess as to the hotel being offered. For HOTWIRE and PRICELINE EXPRESS you can research/identify hotels using the recent updates to our BiddingHelper tool: 1) search using BiddingHelper.com 2) click the HOTWIRE EASY VIEW or PRICELINE EXPRESS tab 3) hover your mouse (or click) the blue 'FIND MATCH in HOTEL LIST' ==> most hotels are instantly revealed Not sure when you're looking to travel, but if far enough in advance that you believe the current events will subside, there are some incredible bargains to be had. Although NYOP as we knew it may have disappeared, i think there is a chance that Priceline / Hotwire may regain its footing and once again reign supreme as the discount King and Queen... there will be a HUGE amount of unsold hotel inventory which should be deeply discounted in the months ahead that we may see the kinds of deals we were used to 5-10 years ago.
  8. "name your own price" is not available anymore? at least in NYC? It just goes to its regular listings when I try.
  9. Most of the features of NYOP have been eliminated from the app as well... no more re-bidding since you can only bid on one zone at a time. In most instances you can get as good of a deal with PRICELINE EXPRESS or HOTWIRE, especially when using our Priceline Coupon. The caveat is that our 'everyday' coupon requires a 2+ nite stay, although at the moment (valid until tomorrow 3/15) there is also a $20 off coupon that requires a $100 purchase (no star rating or minimum number of nites). Also, there was never really any way to determine which hotel you would get when bidding, but recently both PRICELINE EXPRESS and HOTWIRE have made it easier to research / identify hotels. Most hotels can be identified using our BiddingHelper.com tool: 1) search at BiddingHelper.com 2) click the HOTWIRE EASY VIEW tab or PRICELINE EXPRESS tab 3) hover your mouse (or click) the blue 'FIND MATCH in HOTEL LIST' --> most hotel names will be shown instantly If you see a hotel that you're interested in and would like us to have a second look before purchase, or if a hotel has not yet been identified, feel free to ask for help and we will take a look. Good luck in your pursuit in a hotel and let us know if we can be of any help with your current travel plans.
  10. It appears that Priceline NYOP has moved entirely to the Priceline App (Apple/Android) only; from what I can tell, it now only gives a star level and nothing other ways to identify a hotel besides narrowing down the list by area.
  11. I usually do not... if i had an aging parent that was sick or some other 'inside' knowledge that would make increase the chances i would need to cancel then i would consider it (or if i was traveling internationally since there are more moving parts involved in that), but i'm statistical in nature so i take a probability point of view: If the hotel above (before resort fees since those would not be paid if you for whatever reason did not show up at the hotel) cost ~$300 and the insurance is ~$20, i figure the insurance is about 6.5% of what my 'loss' would be. So it comes down to whether or not i think have a greater than 6% chance of needing to cancel for a covered event. I italicize the last part of that sentence as there are many events that would not be covered by the insurance (for example, 'epidemics' are an excluded event so it would likely not apply given the current situation). There are lots of other exclusions for which insurance companies would not have to pay so i'd prefer to 'self insure'. As well, i would also have some sort of travel insurance from my credit card company (not sure what it does/does not cover), and there is always a chance that the booking company (priceline/hotwire) would allow for a refund (or issue a credit to be used on a future purchase) should things get even worse. The companies have been 'pretty good' in the past of allowing cancellations/issuing refunds when there were location specific issues, but they may take a harder stance in a nationwide/worldwide epidemic since it would have more of an effect on their bottomline. So far playing the odds has worked in my favor, but it only works until it doesn't, so you have to weigh your own tolerance for risk and if there are any factors in your own life that would increase/decrease the probability of you needing to cancel the trip.
  12. The Arlo SoHo sounds great! I tend to stick to the well known franchises, but this different place and the reviews are great. I will be ready to bid later today, hope the rates are still low. Of course I will bid through these links! 😄 I don't see any Hotwire promo codes posted, although the rates are besting PL by quite a bit. I did see that notice from Allianz Global about cancellations, and it seems that if you buy insurance, you may be eligible for a refund, on a case by case basis. Do you usually recommend buying the travel insurance?
  13. Just like Las Vegas, resort fees are almost unavoidable in NYC, just about every hotel now charges them! As well, rather than focus on a hotel that does not charge resort fees, i would suggest instead focusing on the total cost, as you are better of with a $40 hotel that charges a $40 resort fee vs. a $100 hotel that does not charge a resort fee. My suggestion would be this hotel from hotwire: 4* HOTWIRE SoHo - Tribeca for $52 Boutique hotel Smoke-free rooms Restaurant(s) Internet access ==> Arlo Soho While this property does charge a $35/nite resort fee, you're all in price would be $419 which is still well below your target budget and the hotel gets good reviews. While not exactly in midtown, it is near two different subway stations that can get you close to the filming of the Daily Show (well, as close as a subway can get you as there is not really service along 11th Ave) as well as to points in midtown. If you wanted something more centrally located i think you would likely see the price go up substantially (probably $100+ for the trip) and the hotel would not be as well reviewed. Thoughts on this property / option? Please remember to return to BetterBidding and use the PRICELINE and HOTWIRE links on the board to begin your travel purchases... or thru our sister site MAPSandHOTELS.com for your regular rate purchases. PS- i did find this from Allianz which is the insurance company that is sold by Hotwire during check-out: (emphasis added by me)
  14. Thanks for your detailed reply! My travel dates are 3/26-3/3029, a 4 night stay. I am definitely looking for a budget trip, but nothing under 3.5*, no more than $150/ nt (under $650 total if possible) and since I have tickets to the Daily Show, so I am looking to stay in the Midtown West or Central Park South area, although NY is pretty easy to navigate if I were to stay closer to Wall STreet, where the rates have been very low. But I just heard that NY declared a state of emergency, and in 2 1/2 weeks I don't know if the show will allow a live audience due to the outbreak. I have other plans though, so still plan to go unless the situation gets dire. I'm hoping to avoid a hotel with resort fees! Is there a way to filter them out before we get to the checkout screen? I hate selecting a hotel for a good price and then find out there's a $40/nt resort fee. Thanks for all your help! 😄
  15. No official 'blanket-wide' cancellations yet, as far as i know... although i suspect there is some case-by-case cancellations taking place behind the scenes. Here are some comments i made a few days ago relative to 'will prices go down further as a result of coronavirus': Are you just coming for the one nite of March 26th or is this the first nite of your multi-nite stay? If i were in your shoes how much of an outlay would play somewhat of a factor in my decision making... if just for one nite and my outlay was $100 i might make the decision to book now and take the chance; if it was a 4-5 nite stay i wouldn't be wiling to roll the dice as much. This is one instance where resort fees may actually help... if you buy a hotel room for $40 with a $40 resort fee and you don't show, you're only 'out' the $40; they don't collect any resort fee on a 'no-show' reservation. Also, depending upon your credit card you may have some sort of insurance through them... although whether this insurance would cover an instance such as coronavirus would require a thorough reading of their terms of the insurance (or at least a phone call to customer support). I will add that rates are reaching crazy levels... 4* hotels with great reviews in NYC starting at $40/nite. If you'd like us to have a look at some of the offers please confirm the full dates of your trip and we will advise accordingly. Also, are you looking to make this a 'budget trip' so looking for something acceptable as cheap as possible... or are you looking for a value trip for something high-end that is at a price that has never been seen before? Please remember to return to BetterBidding and use the PRICELINE and HOTWIRE links on the board to begin your travel purchases... or thru our sister site MAPSandHOTELS.com for your regular rate purchases. Let us know the above and we'll take it from there.
  16. Congratulations on your success! Looks like a nice deal, hope you're happy with the results and this works well for your plans. Thank you for sharing your win with the board. Please click the PRICELINE and HOTWIRE links on the board to begin your travel purchases. Enjoy your stay.
  17. Welcome to BetterBidding! We're glad you're here... and you'll be glad you're here too, as we take the guesswork out of HOTWIRE and PRICELINE EXPRESS. One key bit of information missing from your post above is your budget, as that will more likely be the deciding factor as far as what type of hotel and star rating you shoot for. Assuming you know the area a little and the name of some of the hotels that you are hoping for, i would start as follows: 1) use our BiddingHelper.com tool, enter your location and dates, and click the search button 2) once the results are shown click the HOTWIRE EASY VIEW tab (or the PRICELINE EXPRESS tab) and on the left side of the page filter the results to only the zones that you are interested in and are nearby the entrance to Disneyland 3) within each of the results hover your mouse over the 'SEE MATCH from HOTEL LIST' button and the likely name of that hotel will be shown If you're not familiar with the area, you may also want to open another browser tab to MAPS and HOTELS.com, enter the address of Disneyland and you'll be able to see the hotel names that are in the immediate area near the entrance... these are the names of the hotels that you should be hoping to see within the BiddingHelper.com. Does this get you started in the right direction? If you see something that is of interest let us know and we can confirm the hotel ID, or if you're still at a loss let us know your expected budget (per nite before taxes/fees) and we'll have a look as well. Please remember to return to BetterBidding and use the PRICELINE and HOTWIRE links on the board to begin your travel purchases... or thru our sister site MAPSandHOTELS.com for your regular rate purchases.
  18. I've never used priceline before as I am a bit of a planner. I like to know where I'm going to be. BUT the Aussie dollar is tanking and It is making my trip to Disneyland a disaster. I need a good deal. So It has bought me here. I sort of know how it all works. I'm happy to get a "mystery hotel" for an amazing deal but I am scared. This trip will just be myself and my 4yo Daughter, we must be in walking distance to Disneyland - I was looking at the Castle Inn and Suites - that's as far away as I'd like to be - 10min walk total. We're looking at Nov 10 - 20th Two beds or 1 King fine, don't need pool or anything fancy. Breakfast would be a bonus but in no way essential. Can anyone point me in the right direction?
  19. Amenities: Free Internet In Public Areas Pets Allowed No Smoking Rooms/Facilities Fitness Center Handicapped Rooms/Facilities Business Center Spa Restaurant Free Internet Access Room price:$111.00 avg./night Number of rooms:1 room Number of nights:4 nights Room subtotal:$444.00 Taxes & fees:$112.40 Total charged today:$556.40 Hotel site rate is USD$184 Hotwire offering the same hotel for slightly more (total of $586)
  20. I'm wondering if either PL or Hotwire are offering refunds or honoring cancellations in the wake of the corona virus? Several major events are being cancelled nationwide and I'm sure the hotels are facing major last minute cancellations. I am planning a trip to NYC and was going to use PL or Hotwire to book, but Gov. Cuomo just declared a state emergency for NY, so I'm wondering if I should either wait to book, or book now when prices are low and see if PL or Hotwire will let me either cancel or rebook? I have some time (3/26), so it's not rush, but wonder if anyone had experienced an event being cancelled and the hotel refunded your room? Thanks, travellers!
  21. Congratulations on your success! Glad to see you're happy with the results and this is a hotel you've been wanting to try. Thank you for sharing your win with the board and helping us update the Redding Hotwire Hotel List. Please click the PRICELINE and HOTWIRE links on the board to begin your travel purchases. Enjoy your stay.
  22. I saw it on priceline express deals for $139, hotwire for $119. I tried bidding, but then the price went up. I think it started selling out. I gave in to the heat of the bid and went over my initial budget, but I'm happy with this new hotel. Been wanting to try it out for some time now. This is the only 3.5* hotel in redding. Amenities Include: Free internet, Pet friendly, Smoke-free rooms, Fitness center, Pool(s), Restaurant(s), Business center, and more... (95% recommended)
  23. Congratulations on your success! Glad to see you were able to adjust your trip to less expensive dates and that you are pleased with the outcome. Thank you for sharing your win with the board. Please click the PRICELINE and HOTWIRE links on the board to begin your travel purchases. Enjoy your stay... and have fun in Vegas!
  24. Hello, I decided to re-arrange my trip dates and decided to stay in the Las Vegas strip on may 13-15 instead. I got the Trump International Hotel for $104/night. Thank you for your help.
  25. Congratulations on your success! Nice to see you received the hotel you were hoping for and that it was even lower than you originally expected. We're glad you were able to utilize the current Hotwire Coupon for even more savings. Thank you for using the HOTWIRE links on the board to begin your purchase and sharing your win, helping us confirm this hotel for the Cancun Hotwire Hotel List. Enjoy your stay.
  26. Booked it. Was EPM. Price at checkout was actually $275 vs $285. With the Bidding Helper Hotwire Coupon code, 7 nights was under $1,900. Thank you!!
  27. Happy to help and thank you for 'closing' with your decision... let us know if you want us to have a look at anything else for any future trips. Keep in mind our current Priceline Coupons also work for pre-paid stays that are rated 3+ stars and for stays that are 2+ nites, so that could be an option as well if there is a specific hotel you wanted to book.
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