Aloha Everyone, Obviously, I must have missed all the messages on the forum, and I need to adjust the settings to send me updates on my email :-P In any case, I came on here to let everyone get an update on my stay and what I thought of the Priceline deal. Pixieray: I'm sorry if I missed your messages!! I actually never called them, I just emailed the guest services and they emailed me back so that was what I used as my receipt of confirmation when I got to the hotel. So we had a fabulous time in Maui and the hotel was in a great location away from the hustle and bustle of Whalers Village, but close enough that it was a nice 15 minute stroll over (or 2 minute free trolley ride) At check-in, I did encounter a bit of a hassle with the one front desk gal - not sure if it was just the time we got in to check-in was a tad later (9:30pm by the time we finished up with the rental car pick up and also the costco stop) but she said that the room available to me would be for the cottage area and that was that. She said if I had wanted a tower room, then I would have to pay an additional $50 more per night. I was definitely not up for that so I asked to kindly speak with a manager. I pulled out the email, and also indicated that the price paid was for a 3 1/2* rated room, and not a cottage suite. He read over the email, and because it did not indicate that it was only a request or a notation on my file, but that the email agent had said he would make sure I was placed in an ocean-view tower room (without upgrading costs), he had nothing he could say and he changed the room over. This did take us an additional 45 mins worth of discussion, but it made my stay much more comfortable. I didn't end up seeing a cottage suite at all, so I'm not sure what it would have been like, but I ended up on the 9th floor of an ocean-view room and we had a great view and it was all nicely reno'd - It looks like one of the rooms they take a picture of for their hotel portfolio. The pools are nice, and the grounds are decent considering you never have to pay any additional resort costs. They don't have a whole bunch of kids running around either, so if you want it a bit quieter, we found that it was less crowded than the other grounds we visited. The only thing we thought they could use was availability of some beach chairs to use on the beach, and not restrict the use of them just for the pool area, and also that they had no umbrellas or cabanas for a bit of shade during peak sun times. The grounds had a lot of grassy areas and some trees and hedges and this part of kaanapali beach is really nice as its not full of kids like closer to the Whalers village area. The food in the hotel restaurant was really good and not as expensive as I expected. They also have a cute little ice cream shop that you can grab some snacks at too. The shops in the little (VERY SMALL) shopping area were on the older side, with no charm or non-existent as a couple vacant stores were there. We liked the Front Street area in Lahaina better for that kind of stuff. This is as much as I can think of at the moment and if there are questions, let me know and I'll try to come on and answer them asap. Jem
