Hi All, Well, I made a rookie mistake and accidentally bid on the wrong zone. (Ended up getting 4* in Revere - Logan Hilton for $110.) I contacted Customer Svc, explained that I bid on the wrong zone and they offered what I understand is their standard deal. (Read Below). Pretty fair, all things considered. At any rate, I think I am going to follow their directions and rebid, so I'm just out the $25. Does anyone have any experience with this? Specifically, I was wondering about the following... "We will send a separate e-mail with instructions outlining how to submit a new request on our website with the correct information." Are there going to be any restrictions on my bidding in these "instructions"? For example, will a successful bid have to be one that is equal to or higher than the $110? Will it have to be a 4*? Etc.... Thanks so much! I'll follow up on how things go, and bid through the link here (unless I need to follow a specific link in their email) and report back. PRICELINE CUSTOMER SVC RESPONSE Thank you for taking the time to send us an e-mail. We understand that you submitted a hotel reservation in Boston with the incorrect location. You would like to cancel your reservation and submit a new request with correct information. We are able to make an exception, and cancel your reservation for a fee. Please respond to this e-mail as soon as possible with your approval to cancel your reservation. It is very important that you contact us before your current check-in date, which is September 12, 2009. We are not able to refund or make changes after this time. Upon receipt of your approval via e-mail, we will cancel your reservation minus a cancellation fee of $128.95. The refund for the remaining amount will be posted to your credit card account within 10 business days. We will send a separate e-mail with instructions outlining how to submit a new request on our website with the correct information. If you follow the instructions and are successful in booking a new reservation, we will refund the cancel fee minus a flat change fee of $25.00. We look forward to assisting you with your inquiry.