I recommend this hotel in the Grand Rapids Southeast zone. This zone is a good option for GR because there are no 4* hotels at all and no decent 3* hotels downtown (the Radisson is a reported dump). There are two 3* hotels in this zone - this Hilton and a Crowne Plaza - that are both well-reviewed on Trip Advisor. I can only hope that with the new JW Marriott downtown to add the existing Amway Grand that PL some day will offer 4* bidding in downtown. Until then in Grand Rapids I would only bid on PL in this Southeast zone. The hotel is on 28th street a half mile west of I-96. It's the shopping and restaurant venue in Grand Rapids. Within a mile there are two large malls and loads of chain and local restaurants. I will only review the room because we used no other services. The room was large, quiet, comfortable, attractive, and obviously recently renovated. The decor was dark wood with earth tones, granite counters and tub walls, with a nice touch of Tuscan tile in the entry and bath. (Bring slippers for the cold floor.) The bath was on the small side, but the counter was long, there was shelfing underneath, and the shower head was unusually high. There's a coffee counter outside the bathroom. There were no bath robes, but the room had all the other expected 3* amenities. I don't know about internet service.