Hi, After reading several bad reviews here and in TA, we was very skeptical. But in fact this is a very nice hotel, clean - great rooms - a very comfortable bed and lots of towels,shampoo and what ever you need. Most of all we got a very nice and warm welcome when we showed up. We got a room 156 on the first floor, a bit noise from the street but you can sleep. The hotel is a bit out of town - a 10 min walk from the tube Kensington Olympia, but there are 3 busses right on the street , no. 9 -10 and 21 and even a nightbus. Bus 9 and 10 take you downtovn to Piccadilly Circus or the tube at Hyde Park Corner, so its very convenient and not that bad. There are a few pubs and restaurants just around the corner and even a grosery store where you can have drinks,fruits and sweets. We did not have breakfast at the hotel its pricy ( 17