I got the hotel with an $85 bid on Priceline. If you do get this one through Priceline do not expect much in terms of upgrades or customer service. The hotel looks great on the surface. It's clean, modern, and renovated. But once you settle in you'll fine many little annoyances. To mention few: the bathroom outlet had no power, the toilet flush did not work properly, the coffee maker was broken etc. None are a big deal but for a 4 star, recently renovated hotel, you would expect more. The most important problem with the building itself is that there is no sound proofing. The window glass is so thin, it was as if we had left the window open. We heard every little street sound. And it is a very noisy area. So if you are sensitive to city noise during sleep, don't even consider it there. There was some noise from adjacent rooms, but the street noise overshadowed that anyway. The beds were nice. The shower was great. The room was small. But the main problem we had was the service. We checked in late but were told that the housekeeping was running behind and our room was not ready. In addition, we had requested a king bed and they said there are only rooms with double beds available if any. When asked for upgrades to something which is ready, they said nothing available. After we finally got a room, my wife was disappointed with the view, so she called and asked if we could at least get a bay view out of courtesy since they did not have king bed we had requested. They said since we made our reservation through Priceline, we are the "lowest" priority and will not be able to get anything better than what our current room was. That I found too blunt for customer service in a 4 start hotel. Just a final note, they had added a $20 dollar room service on the checkout bill, when I inquire about this (couple times on the phones which they said will look into and call back but never did and finally in person), they said they could not find any receipts for it and waived it. A very curious incident!...
