PhatDaddy

Free Internet Available Free Breakfast Fitness Center Spa Free Internet Access Free Parking Pets Allowed Handicapped Rooms/Facilities Restaurant Important Discriminators: Guest Rating: 6+ Bed choice, but all choices were variants of 1 Queen Bed (1 Queen Bed - Non-smoking Studio Suite, 1 Queen Bed - Smoking Studio Suite, 1 Queen Bed - Accessible Nonsmoking Studio Suite) Absence of specification similar to "kids stay free"

Free Internet Available Free Breakfast Outdoor Swimming Pool Fitness Center Spa Free Internet Access Free Parking Pets Allowed No-Smoking Rooms/Facilities Handicapped Rooms/Facilities Restaurant Swimming Pool Important discriminators from other hotels in the same area with similar amenities: KIDS STAY FREE. ALL children under 18 years stay free of charge when using existing beds Outdoor swimming pool (only--no indoor swimming pool or hot tub) Guest Score: 8+ (only one other Priceline Express deal for Denver Tech Center had more than 8, and it was relatively easy to narrow it down from the other four guaranteed hotels listed and their set of amenities)

$81 x 1 night + $13.50 taxes ----------------- $94.50 total Complimentary Breakfast (Outdoor) Pool High Speed Internet Access (unlisted) Fitness center Recommended 85% in Hotwire customer reviews

Thanks--good ideas! Even if she doesn't get anywhere with compensation this time around due to lack of action, these seem like good tips for how to handle a similar issue in the future.

Thanks--I didn't know about that. Amenities listed in Hotwire for the win were: Complimentary Breakfast Pool(s) Business Center Wife hasn't yet logged any complaints, and I thought I'd see if there were any general tips here before talking to Hotwire. I think it would be reasonable to think that Hotwire might refund a portion of the stay/provide a credit for another stay--what do others think? She felt like there wasn't much she could do with the hotel folks since she was Hotwire's customer, and because she was traveling with two small children getting in late at night, it wasn't worth hassling over it. In general, I feel the same way--when you're at the hotel you want to limit the time you are taking care of administrative matters, especially if you're arriving late at night. She felt the least disruptive thing she could do at the time for the kid's sake was to get through it and move on.

$62.99 x 1 nights + 7.47 tax recovery charges & fees --------- $ 70.46 total Sorry, I can't post listed amenities since wife booked the stay and didn't copy them down prior to booking. However, I know they had a Free Continental Breakfast & outdoor swimming pool. The GuestHouse Inn stay was an awful service experience. Upon arrival, found no towels, no toilet paper, no pillows. Housekeeper that delivered towels simply dropped them on the floor in the bathroom rather than hanging them. Woke up to a storm at 3 a.m. and a roof leak at 6 a.m. Had a few other negative experiences during the stay, so she didn't stick around to find out how the breakfast was. Does anyone have tips for how to handle this with Hotwire customer service?

$56 x 2 nights + $22.75 tax recovery charges & fees --------- $134.75 / total Hyatt Place Denver Tech Center Amenities: No smoking Complimentary Breakfast Fitness Center Pool(s) Business Center High Speed Internet Access Recommended 100% in Hotwire customer reviews Thanks BetterBidding! I used your HOTWIRE link!

I should have stated the following: Hotwire Listed Amenities Fitness Center Pool(s) Laundry Facilities Additional Unlisted Amenities Hi-Speed Internet Business Computer Free Airport Shuttle Service (confirmed with a call to front desk)

Casper, WY ------------- 3* Best Western Kamkota Amenities: Indoor Pool & hot-tub, Fitness Center, Hi-Speed Internet, Business Computer, Laundry (Pay) Hotel room was nice. Indoor pool is heated; cookies in the lobby.