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I am going to fax that over to tomorrow from work. I also got in touch with my credit card company and informed them of this. Now you said that priceline may not even be aware of this. Now if there was some sort of a customer service I could have informed them myself now, couldn't I?

Crowne Plaza?? I have already contacted "Crowne Plaza" and they told me to fax the priceline e-mail with confirmation number and my visa statement with the priceline expense on it. Since it is the hotel that is actually providing the service for me I think they get to decide what happens ultimately with the priceline quote. Wouldn't you agree? Especially if they cancelled my reservation and redid it.

No I saw a 48 hour cancellation policy. I called the hotel because there was no number for Priceline. The hotel rep knew that I had booked it through Priceline and she was the one who said I could cancel it and push it back. Can I ask how this is going to solve my problem? I would really like to speak to some from priceline to get a refund.

One is from priceline and the other is from the hotel. Here is what happened. I pushed my priceline reservation back by 2 days because I couldn't make it on the day of due to weather. When I arrived at the hotel I found out that she had cancelled my reservation so I renewed it. When I got my credit card statement a month later I found that I had been charged twice i.e. I had not been refunded for the reservation that was cancelled plus the next charge.

Holiday Inn <-- Hotel Name Brantford, ON 664 Colborne E, Brantford (519) 758-9999 Check-In Date: Feb 13th, 2007 Check-In Time: After 03:00 PM Check-Out Date: Feb 15th, 2007 Check-Out Time: 9:00 AM Your Offer Price: - Number of Rooms: 1 Number of Nights: 2 Subtotal: Taxes and Service Fees: Total Charges: $231.18 CAD Note: Holiday Inn, Brantford ON does not participate is the bidding service provided by priceline.com Is that information enough?

What details? I was charged twice on my credit card on Feb 13th.

Please help! I changed my hotel reservations and now priceline has charged me twice. What number do I call in US/Canada??