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ScrwdGuest

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  1. DO NOT USE! They screwed me!! I book my hotel through Travelocity Top Secret Hotel at the Crowne Plaza Corobici in San Jose Costa-Rica. The shown rate was 109$ CAD per night plus taxes and booking fee. But still when they gave us the hotel name, they would still tell us Top Secret Room so we couldn't verify what was the actual rate. Later my brother decided to come with us in Costa-Rica and book directly with the hotel 10 days before check-in and paid 96$ USD which at the time equals about 91$ CAD. He didn't go through any booking website, didn't had any special discount and yes, it was the regular room rate. You guessed it, when we got there, we had the exact same room, right next to each other (and no, there wasn't any "corner room" or any difference at all). When I contacted Travelocity to tell them, they basically told I had the best rate available to public, the one the hotel disclose to me was a privetaly negociated rate with Travelocity and that I shouldn't have known about it. But since they 'appreciate me doing business with them, they would offer me 25$ discount on my next trip. I told them again, that the hotel didn't disclose to me any negociated rate, It just happend my brother took the exact same hotel at the exact same date with the exact same room and paid grossely 40$ less than me without any special discount. Thats where it gets frustrating, since if I tought the first time they just didn't understand right, they contact me back with the same bull. There was no misunderstanding they just didn't care. I wasn't supposed to ever find out. Travelocity offers a guarantee, If you find a lower rate, they will give you the difference back or let you cancel your trip AND give you a future trip discount of 50$. When I told them about that, theyr answer was that I was supposed to call in advance, and that it was my problem if they didn't show the room type. And even today, the room type isn't shown online. I refused the 25$ (anyway where can you book a night with 25$???).
QUICKQUOTE [X]
PRICELINE & HOTWIRE on one screen!
NOTE: Priceline searches for
DOUBLE OCCUPANCY ONLY
Room %roomN%:
Age of child:
FINDFAST[X]
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