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> Tipping at Priceline and Hotwire hotels, appropriate amounts and when
WillTravel
post Jun 17 2003, 05:20 AM
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I know that tipping is a general hotel issue, but I think there might be a few issues particularly for Priceline and Hotwire users. So I've put together a general list. I've muddled through so far without causing obvious offense to anyone so far, but I might as well get the etiquette down.

First, I'm never sure what to tip the maid in general (and I know people who vehemently protest that they never do). But what's a reasonable tip per night? Should the price of the room or the star level have any bearing on the amount of one's tip? Do you tip every morning, or just at the end of the stay? Should you be more generous because you got a good deal on the room? Does the geographical location of your stay matter?

Second, if I have somehow ended up in a higher star level hotel, I'd still prefer to carry my own luggage and so forth. I have always assumed there is no expectation that one use the services of a porter and tip him, but I thought I would ask.

Third, parking attendants. I never bring a car to a hotel, so not an issue for me, but I thought I would bring it up anyway.

Fourth, desk clerks. Some have suggested tipping a clerk as an inducement to getting a better room. With prepaid rooms, this is a hot issue. Is this a good idea, and in what contexts? How about if the clerk calls a cab?

Fifth, room service. I usually tip this the same way I'd tip the meal in a restaurant, but I'm not sure that's really fair, considering a server does more work.

Sixth, shuttle bus driver. Some shuttle rides are free, others are paid, some are short rides, and some are long distances.

Seventh, concierge. I wouldn't tip the clerk at a 1* hotel for advice about the bus service, but when do a concierge's services become significant enough to warrant a tip?

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thesqueegeekid
post Jun 17 2003, 09:00 AM
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I am staying at a Radisson right now and like most hotels ... they automatically charge a 18% gratuity plus a 2.95 service fee onto all room service orders ... I find this to be way too much so I usually just go out to grab a bite. (Is there really a difference between "service fee" and "gratuity"?) The only other good thing aside from the convenience of room service is those miniature bottles of Hienz Ketchup, Tobasco, jams etc... they are cool.

The best deal/meal ever was at the Hyatt Regency Bellevue, WA ($29 on PL) ... fish and chips for only $7.95 bar special (or $9.95 on the room service menu) and enough to feed three people!!! I walked down myself to the bar to pick it up and tipped the server $2.00 on $18.00 check).

Personally, I would rather tip a gas station attendent a buck or two on a rainy day than a hotel clerk at check-in. I mean, once you already have your room assigned and signed you CC for incidentals, I see know benefit from than giving a tip.

With valet parking ... I only tip when I finally leave and never on 'in and outs'. I might start tipping the first time instead BUT I try my hardest to avoid valet parking anyway.

Shuttle never ... but I always feel sorry for the drivers and especially after chit chat. I always mention that I am a student and brag about my PL rate ... that way I do not feel guilty.
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zbenye
post Jun 17 2003, 06:12 PM
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Maid: $3 every time they service the room, but I let them do my room only every other day (even that's too often and unnecessary as I'm very neat, but I don't want to appear too weird). I tip the same amout regardless of star level. If they don't like my tip, too bad. But I've often found hand-written thank you notes at 4* hotels, and have heard that business people tend to not tip them at all. I get extra bags of coffee and bathroom supplies, so I think they're quite satisfied.

Different maids service the room, some only work weekdays while others only work on weekends. So I think it's only fair to leave a tip every time rather than just at the end of the stay.

Front desk: no tip.

Room service guy that brings up the free amenity (for elite member at Hyatt): $5.

Waiter at breakfast (when it's free with a voucher - elite member): 20% of the menu price of the meal = $2 to $3.

Hotel/Rental Car/Off-airport parking lot shuttle: depending on mood and friendliness/helpfulness of driver. $2 if I'm the only rider, $1 if not, nothing if there was no communication with the driver and s/he didn't show intention to help with bags.

In-town hotel courtesy shuttles (drop-off and pick-up from restaurants and places in hotel's local area): $5 each way for 1 or 2 persons.

I do not use: concierge, valet parking, valet laundry, room service.

The method of booking and price paid have no bearing on tip amounts. The recipients of tips do not know how I booked or what I paid anyway.
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betsybug
post Jun 19 2003, 12:59 AM
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This comes from the "Unofficial Guide to New York City" 3d. (2002):

"Once at the hotel, expect to slip the bellman a dollar per suitcase... When you check out, leave behind at least $1 a day for the maids, $2 a day if the room has a second visit for turndown service or extra care. Tipping the concierge is a question of letting the reward fir the service. If she merely makes dinner reservations, a warm thank you may suffice; if she finagles them in the hottest restaurant in town, or gets opening-night tickets to a Broadway blockbuster, go for the 20% rule."

I use $1 as the base rate and work up from there for special conditions and service. $1 a bag for airport porter/shuttle/bellman, $1 a day for maid, $1 for doorman getting cab.

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discjoker
post Jun 19 2003, 01:08 AM
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Maid: I am one who tips at the end of the stay. But the more I think about it, the more I think I should tip each day as maids may change from day to day. I feel the star level, but not the price you paid should have a bearing on what is left. I usually tip $2-$3 a day.

Bell Services: When staying is 4* hotels, if I have a lot of luggage, I prefer to use the Bell Services to help with luggage to my room. I will usually tip $2 a bag. However, don't feel obligated to use them if you don't want to.

Parking Attendants: Valet? I will usually tip them $5 at both pickup and dropoff.

Desk Clerks: Never would tip them. If you nicely ask for what you want in terms of a room, they usually will try to get it for you. Don't do the bribe tip to try and get a better room.

Room Service: At most hotels a delivery and gratuity (15-20%) is added to the bill. I do not tip above this as it is already added.

Shuttle Bus Drivers: This really depends. I will usually tip $2 if I feel it is appropriate.

Concierge: If the concierge does an amazing job for you, tip them. For example, getting you tickets for a hard to get show, getting you a good restaurant reservation, etc. However, for simple directions a tip is not needed, IMHO.

Some say I am a very good tipper, and I would agree. I feel that if the service warrants it, a very good tip is appropriate. However, tipping is a very individual decision. When using Priceline, I feel I saved so much on the room I can afford to give a little extra when it comes to tipping.
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bturner13
post Jul 11 2003, 11:20 AM
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Tipping the hotel clerk at check-in once again garnered us another large suite at the Wellesley in Tampa! rolleyes.gif
Priceliners are normally given a single queen bed in a small room at most Wellesley's!
I usually use the $20 Tip Trick at check-in for my stays of over 3 nites. biggrin.gif
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thereuare
post Jul 11 2003, 12:44 PM
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BTurner,

Can you explain how you word your '$20 trick' so that it's not ackward. Also, do you give the tip only if you get the upgrade, or do you tip and hope you get taken care of? Do you ask explicitly for the room upgrade you want, or do you ask generally if any upgrades are available?

Thanks.


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bturner13
post Jul 11 2003, 03:55 PM
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Well.... one just knows if and when the tip trick is going to work with the check-in agent. After requesting check-in for OUR reservation and some small talk I ask pointblank if they are allowed to accept TIPS for providing excellent service. Usually the agent says of course and then I hand them the folded $20 bill with a big thank you. These folks are like airline gate agents. They can do almost anything they want to do about seating right before the flight leaves. MOst hotel check-in agents can do about the same if nicer rooms are available.
It is a win-win situation for all involved! rolleyes.gif
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bturner13
post Jul 13 2003, 10:54 PM
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Did it again! Got a Junior Suite at the Holiday Inn- Altamonte Springs (Orlando) by employing the $20 Tip Trick at check-in for a 5 day stay! It is a win-win situation! rolleyes.gif
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ql2112
post Jul 14 2003, 11:20 PM
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QUOTE (discjoker @ Jun 19 2003, 02:08 AM)
Parking Attendants:  Valet?  I will usually tip them $5 at both pickup and dropoff.

$5 tip for both in and out seems way too much for me.

Most hotels with (often more or less mandatory) valet parking charge $10 - $20 a day.
Tipping $5 in and out would mean that every trip to go to dinner, the office or whatever, would earn the valet / cost me a $10 tip: a lot of money on top of the parking charges and a lot of money for a little work.

$1 in and out is what I usually tip for valet parking.
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bturner13
post Jul 19 2003, 09:11 PM
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Oh, Did it again! Got the executive floor for our 6 day stay here in Lovely Asheville NC by using the $20 Tip enticement! Everyone wins! rolleyes.gif
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Nautica3
post Jul 23 2003, 04:39 PM
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On Tipping...

Maids - Never. Color me cheap, but I've barely even heard of this practice, and I don't believe I'd see any difference wether I did tip or not. What are they gonna do, scrub the toilet extra hard? Give me extra tiny bars of soap?

Bellhops - Rarely use them. When I have, I usually give $1 per major bag. Totes, purses, briefcases don't count.

Parking attendants - Usually not used, but if so, generally $1 per round-trip. Then again, I'm not driving a fancy car.

Desk clerks - Never.

Room service - If the tip is not already included on the bill (and it usually is), I'll do 15%. By the way, I always thought that the "service charge" was for the linens and dishes involved (which is still ridiculous, since they don't charge their restaurant diners for that).

Shuttle driver - $1 per round-trip for short trips. $2 or more if it's a longer trip or there are significant bags involved.

Concierge - Never used one. No clue here.

Nautica3
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ravinia
post Jul 24 2003, 04:17 AM
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Maids/housekeeping perform perhaps the most important function for the guest's comfort. I know that the pay is usually marginal and that the work is hard. As a frequent PL/HW cheapo guest I want to leave a favorable impression and as well be fair. $3/night for all but the worst service, each morning of the stay.

Bellhops/valet are usually male and usually seem to have lighter workloads, no scrubbing on knees. $1 - $3 depending on effort, remembering that they can perform their functions many times per hour but housekeeping is limited to 2 - 3
shots/hour at our tips. If you leave a bunch of valuable stuff in your car, $3 might give you peace of mind. If you have the bellhop haul it all upstairs, that's
the person to tip.

Room service charges for delivery and gratuity. I sure hope this is shared with the employees. I'll add a cash $1.

Shuttle at most $1.

Desk clerk - based on the above posts I might just try it for longer stays where the room/view quality varies throughout the hotel.

Concierge is salaried, right, so no tip.
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Welldone Rumproa...
post Jul 24 2003, 06:41 PM
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Some great responses so far. I agree with the concept of tipping for *true* service received, especially when someone goes out of their way to be helpful. Here are some of my "rules" (noting that on all of my trips, whether business or leisure, I am in the room by myself):

Housekeepers - I usually don't tip for an overnight stay. For two or more nights, USD 3 or so, with a note with any special requests (such as extra towels)

Bell staff - Unless I have more than two bags or parcels, I prefer to carry them myself. USD3 for a couple of things on a cart, more if it's something heavy like equipment for a trade show (I always keep my briefcasecase/laptop bag in my possession).

Valet parking - I'll only valet park if self-parking isn't an option. usually USD 1 for each in/out if it's an easily accessible lot, USD 2 or 3 if it's a hot day and the kids are really hustling to get the cars out.

Front Office personnel - I've never had occasion to try the $20 trick because I'm usually not that picky about views etc. and I'm a heavy sleeper so "noisy" rooms etc don't usually bother me. But I'd give it a try if the circumstances ever dictated.

Room Service - USD 1 or 2 on top of the included gratuity.

Restaurant servers - 20% for good to very good service, 25% for excellent-outstanding (or if they flirt) biggrin.gif wink.gif
I think that zbenye's point about basing the tip on the value of the food/drink when using a voucher is very important.
In Europe, I also add €1/2 to restaurants where service is included.

Shuttle driver - USD 1 for a basic hop, more if heavy bags/parcels as above (I'll ususally throw in an extra dollar for a friendly driver who departs right away. especially if I'm running late., like usual) smile.gif

Concierge - Frankly, because I do a lot of research before trips, I usually find I am pretty self-sufficient as far as reservations and tickets. But sometimes for hard-to-get tickets, the concierge can be the ONLY way to get in. I once struck out trying to get tickets to the opera in Bologna (I didn't realize the night that I wanted was the opening night of the season, a big social event). I changed hotels to the Baglioni and got in touch with the concierge. He moved heaven and earth and after about 20 faxes back and forth he came through - second row seats, too! In this case, rather than a cash tip, I wanted to give a more personal thank-you, so I brought a small gift (USA made craft item - I like to give unique American-made items to people in other countries).
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bturner13