[swag]

Does PRICELINE guarantee a bed? Before you answer, "of course"...

The Wyndhan Chateau Bourbon is a 3.5* hotel in New Orleans French Quarter. There are several reviews on TripAdvisor of guests who got assigned to rooms with no bed, only a pull-out sofa.

http://www.tripadvisor.com/Hotel_Review-g6..._Louisiana.html

I know there's no guarantee of room type when using PRICELINE, but I'd certainly expect a bed, not a sofa. The PRICELINE site seems to only say your room will "accommodate" two guests. I know my back would be very unhappy sleeping on a sofabed.

Thoughts?

[thereuare]

I would think such situations are rare, but i imagine the wording "accommodations for two adults" covers them... a murphy bed would be another example of a room without a 'real' bed, but sufficiently providing accommodations within the terms of their agreement.

I think it's important to note that this isn't a PRICELINE / HOTWIRE only issue, as "sofabed rooms" were also assigned to guests who booked thru other third party websites (not sure if the same is true for guests who booked direct)