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Hotwire has Great Customer Service

#1 User is offline   videousaf 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 4
  • Joined: 30-December 08

Posted 30 December 2008 - 04:28 PM

My wife and her sister are going to Vegas for their first time and I wanted to get them something nice.

I originally gambled and booked a 5* on the strip and won the Wynn. When I called asking for 2 beds, they told me they couldn't do anything for me since it was a Hotwire reservation.

Believe it or not, I called Hotwire and told them I meant to book for 3 and they allowed me to rebook with them and get a refund. I rebooked and got the Venition for$179 a night. A great deal for guaranteed 2 beds! Thanks for the advice on asking for 3 guests from user Colfax!

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