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NY NYC Grand Hyatt MTE

14 replies to this topic

#1 mcnrem4



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Posted 18 March 2003 - 02:37 AM

I frequent NYC often as I enjoy the theater. I have visited many hotels, both three and four star. The Grand Hyatt was beautiful, clean and the room was large. The hotel is modern and is kept up--which is more than I can say for most. It is centrally located by Grand Central. For $75, this was a bargain. I would have been happy paying $100. I would definitely go back. :)

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#2 chrisplu



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Posted 25 August 2003 - 02:58 PM

I stayed there this past Saturday (August 23) for one night. Contrary to some critical reviews I've read on the hotel, I thought it was a very nice place. It's a great location -- next to Grand Central -- and a few blocks from Time Square and Fifth Avenue. The rooms were large and modern. The bathrooms were a bit small, but not unusual for New York. The bonus for us is that tennis players were staying there for the U.S. Open, so it was a good chance to do some stargazing. I recommend this.

#3 last minute

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Posted 06 November 2003 - 02:34 AM

Date of Stay: 11/2/2003

After reading about Grand Hyatt on different websites, I TOO was a little nervous :) about staying there! I must say, I was pleasantly surprised!!! :o I kept waiting for all the negatives to pop up and to my benefit I couldn’t find anything! Although, yes, the Grand Hyatt rooms are definitely in need of a makeover, which is planned for next year. But to stay in a 4* hotel at $120 a night in Manhattan, on the night of the NYC marathon, I think it was a great deal!!! A good tip I found was to sign up for the FREE Hyatt Gold Passport (on their website). With the fact that there is no coffee maker in the room, if you have a Passport, they give you vouchers for free 12oz Starbucks coffees in the lobby. (Otherwise yes, it’s a fortune to eat and drink at the hotel!!)

I really must say that I thought the hotel staff was excellent!!! From the valet parkers (who went back to my car which was already parked in some far away lot, to get my camera after I realized I forgot it and on departure who stopped NYC traffic so we could pull out!), reception desk (who gave us a great room and a couple extra coffee vouchers), housekeeping (smiling and wishing us a good day), restaurant staff (our waitress came out looking for me because I left my wallet) and concierge (who really helped us find a restaurant to our needs and was very polite and nice)….all of them were extremely nice and professional. When we checked in, I asked for a smoking room on an upper floor. We got the 29th floor, last room down one of the corridors. It was a king size bed and I thought the room was huge!!! (I thought the room was going to be a bit on the smaller side, but it definitely wasn’t!!!!) We didn’t have a view of the Chrysler building but it was still breathtaking to see how far we were up (I guess we were facing Park??) I was surprised to see a hair dryer after other visitors mentioned they didn’t have them. The room was clean and neat although yes, it did need a good refurbishment. It looked a little worn but I didn’t notice after the excellent treatment I had….I was also so full of excitement for just being there. Overall I was very happy and satisfied! :)

#4 gleff


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Posted 02 May 2004 - 11:00 PM

This hotel will only get better as the room renovations progress.

#5 KatiesMom


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Posted 09 August 2004 - 06:02 PM

I just returned from NYC, from what was originally planned as a mother-daughter weekend, that turned into more when my husband and a friend of my daughter’s asked to join in. I had booked (via Priceline) the Grand Hyatt for $100.00/night for 2 nights and was concerned we would end up in a room with just one bed since according to a reservationist over the phone, Priceline booked us for “An Executive Queen” room – meaning a room with one queen size bed.

I expected I might have to pay extra for an upgrade or to add another room, but the Hyatt was very accommodating and no extra fees were required. I arrived around 11:30 am and went to the Gold Passport check-in line. I presented my gold passport, credit card, and stated my name. There was no mention made of Priceline by the very friendly clerk-Michael, who gave us some coupons for free coffee/tea from the lobby coffeestand.

I asked if we could have a non-smoking room with 2 double beds on the “Regency Club” floor. The good news was he said, yes, no problem, and immediately handed me keycards to room 3116 on the 31st floor. The bad news was the Regency Club was closed for the weekend and room 3116 was just an average room, with a view of the building next door, so there were no special perks getting a room on this floor. But I was so happy to get a room with 2 double beds that I wasn’t complaining!!

The room itself was the Grand Hyatt’s standard double double- (Check out Expedia.com for a very accurate picture of the double double room.) about 264 square feet in size. Not a closet but not especially spacious for 4. There was just one bathrobe, 2 water glasses, and 2 bath towels, the room is probably geared to one or two business travelers. No problem though, a housekeeper was still working the floor (we really were early) and she gave me more towels, glasses and toiletries.

The décor is Asian modern, simple with an emphasis on lines. I found it very tranquil and pleasant. The room was immaculate. The hotel was recently renovated and everything was in great condition-comfy beds, decent size bathroom, large television, iron and full size ironing board, walk in closet, and good functioning climate control.

The only negative thing that happened was when a fire alarm went off Sunday morning at 3:30 a.m. People on our floor gathered at the stairwell preparing to evacuate, when it stopped. We were informed by the hotel via intercom a few minutes later that someone on the 30th floor had inadvertently set the alarm off and that there was no need to evacuate. A woman I met in the hallway said the same thing happened on Wednesday. This drastically interrupted our sleep and was very disturbing, but I guess you just have to live with these things in NYC. I did not fault the hotel, and did not register a complaint.

On Sunday morning, after checking out easily via telephone (they slip you a note under the door) I asked the Bell Desk if they would hold our bags for several hours because we had more things to do in NYC. No problem and no extra charge.

All in all, the Grand Hyatt is a good, comfortable hotel in an excellent location. Only a short walk to Times Square and Broadway. Also, very convenient to the subway (we bought a metro card and used it for jaunts back and forth to East Harlem, SoHo and South Street Seaport.) which is probably the fastest way to travel in the city.

#6 KatiesMom


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Posted 11 August 2004 - 01:49 PM

Forgot to mention 2 other things of note-

Yes, there is a hairdryer, it is located on the bathroom wall.

Also, although there is an entrance that goes right into Grand Central Station, it was closed. It would have been very convenient had it been open because we took the train from and to our home and had a good amount of luggage. Still, a very easy commute and nice stay all in all.

I am putting together a listing/review of some of the places we visited and will post them in the tips section of the NYC board.

#7 mr.drew


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Posted 04 October 2004 - 06:11 PM

Me and my wife stayed at the Grand Hyatt from Sept 28th til Oct 1st, for 3 nights. This hotel was great!

The lobby is large and impressive, and the rooms were large and clean. We got a queen bed and a view of the Chrysler building and Lexington Ave. The room had a walk in closet... awesome! The TV was nice, and the channels were plentiful. The bathroom was small but nice and clean and new.

The location is great, right next to Grand Central Station. We took the subways and buses everywhere.

This was a great hotel and we look forward to going there again.. we loved it.

Staff was great as well. Did not eat there or anything, though.

#8 ziggy



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Posted 05 March 2005 - 04:07 AM

Just came back from 3 nights at the Grand Hyatt New York, Feb 28-Mar 1. I got the hotel for $130 on Hotwire. Checked in over the phone before I left home. The room was very spacious, 2 comfortable queen beds, large bathroom, great TV and very quiet. Access to Grand Central Subway under the hotel so we didn't have to go outside during a blizzard. Signed up as a gold member on the Hyatt website and got complimentary coffee and newspaper. Overall no complaints about the hotel, except that it's full of business travellers, and although the location was fantastic for sight seeing, next time I might stay in Soho or an area that had a bit more character. But that's being really picky.

#9 Triple B

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Posted 10 February 2008 - 03:12 AM

Unless something goes drastically wrong in the 12 hours until I check out, I have to say this stay has been fantastic.

The hotel is very nice, absolutely not the slightest suggestion we were treated any different because we were 'Priceline' guests.

Lovely king bed room on 21st floor. All staff were courteous and each day a few dollars left in the bathroom with a note saw a healthy supply of extra towels and a perfectly clean room upon our return each day.

A couple of pics of the room can be seen here:

Room view 1

Room view 2

All in all a great first time Priceline experience in the first leg of a 5 week holiday from Australia. 5 more hotels booked thru Priceline in the next few weeks, if they are all as good as this one I'll be a very happy camper.

#10 cober6711


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Posted 10 May 2008 - 11:10 PM

I hate to say this, but I had a few problems with my stay.

I got this hotel for $144/night on April 28 after finding out my flight to Buffalo was canceled due to weather, and that I would have to pay for my own hotel..

Anyway, check in was fine, the lady at the front desk was friendly, and gave me a corner room on the 30th floor, which was very large.

Note that this hotel is friendly with 18-20 year old travellers...there are a few places that aren't, but I guess I was lucky getting this place. I wasn't even asked for ID when I checked in!


The room hadn't been cleaned properly; there was hair and also some cookie crumbs on the bathroom floor, and also there was a Haagen-Dazs lid on the floor next to the bed.

I was offered another room down the hall, which was a LOT smaller and had a much smaller bathroom, and no bathtub. I asked for the old room back, and they sent a cleaner to the first room to take care of the dirty bathroom. As well, there was no plug for the bathtub; I had to stuff the drain with washcloths.

I was given free breakfast as a result, and a lovely cheese plate was sent to my room.

The buffet breakfast was good;

Again, it was a bargain at $144/night, but I just thought housekeeping was very spotty.

#11 layercake



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Posted 03 January 2009 - 09:26 PM

Just completed my stay a few days ago and can say that I was pleasantly surprised. I used the kiosk to self check in and was given a single bed on the 15th floor. Room was clean and didn't look old as some of the reviews i found online stated. The room even had a plasma tv. The bathroom was small, but not that small. Lobby was large and actually impressive. Very good location as well (42 and park). Well worth the money spent.

#12 fcc11


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Posted 03 March 2009 - 03:26 AM

Just came back from a weekend stay at the Hyatt (posted bid $105 for 2/29-3/2) and was very pleased with the hotel.Always wanted to stay here because of the easy access from MetroNorth. The hotel can be accessed within the terminal via the Lexington Ave Passageway. There is a glass door on the right (near a bank) with the Hyatt sign. This was great since the weekend was stormy and very cold.
map link: http://www.grandcent...llDirectory.pdf

Great service:Checked in at 11:30 am arrival, requested 2 beds and a view- given a dbl bed room on the 30th fl with a view of the Chrysler Building.

Restaurant tip: Great brunch near the Hyatt at Cibo on 2nd/43rd (Daily News Building). They offer a 2 course (many choices)brunch on Sat. or Sunday which includes a drink (mimosa, bloody mary), baked goods basket, coffee/tea for $18.95. see www.cibonyc.com for details.

#13 ladyblondi



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Posted 14 September 2009 - 12:02 AM

We stayed at the Grand Hyatt last night and it was a great experience. We were upgraded to a king room and were never made to feel different being that we won this on "priceline". We have stayed in Manhattan many times and this was the largest room we have ever stayed in----a walk-in closet---incredible!

#14 MrB


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Posted 24 June 2010 - 02:13 AM

Stayed here June 17 through June 19th for $150 for Thursday/Friday and $130 for Saturday. It was a busy time in New York (the hotel was almost sold out) so I was a bit surprised I got it for this price. On arrival I was upgraded to a deluxe king with no mention of priceline at all and given lots of coupons for free water bottles or coffee (very nice coffee, I would even pay for it!) in their lobby "7/11 style" store. The room was very nice. The bathroom was ok - large but divided into a very large sink area and small toilet/tub area - so small I was banging the door with my knee. This could use some renovation but was acceptable. The whole floor was undergoing a very extensive cleaning while I was there - beds/drapes out etc. with machines to clear the air of any odours. Some serious cleaning going on! There is no refrigerator in the room (open or pay) but a nice swivel flat screen tv. I was able to look at several rooms on the floor due to the cleaing that was going on - they were all similar but some had more "empty" space which I guess made them deluxe. The location for me was great. The bus from Newark airport is a half block way. Grand Central is next door with shuttle access to Times Square and subway and train access to almost anywhere - get the unlimited card for daily travel everywhere. The Oyster Bar in Grand Central is convenient for cafeteria style great fish and oysters. Try their boulliabase sandwich with bread on the side to get a great fish soup for under $7 (lunch only?) with a similar amount of fish to their $30 offerings (a great deal in New York!). The lobby is very nice. I would defintiely stay there again for what I paid vs. the $419/night rack rate for their non-deluxe room. On Saturday there was a street market on Lexington next door which was interesting and Esa-a-Bagle was within walking distance!

#15 Brookelynn



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Posted 15 June 2011 - 09:00 AM

I've stayed here over the years... Just wanted to add that we stayed here in May, in one of the newly renovated rooms. WOW! REALLY NICE! Modern decor and very spacious. More of a Hudson Schrager/ W style /NY modern decor. I stay at many hotels, especially in MTW/MTE area but due to this renovation, Grand Hyatt, is definitely my new favourite. Rooms now have small foyer, bathroom off to side (still small, but nicely decorated), walkin closet, small seating area with chic loveseat, lamp and coffee table. All electronics are digital, even the light switches, which took me a minute to figure out, so I shudder for a middle aged/senior citizen. Since you can not manually adjust the lighting/lamps to your preference it's hard to personalize - also the lighting in general is more of the darker mood setting style. Works well with the room, but may not be to everyone's taste. Upon checkout I had to ask if my room had been upgraded and was informed that our room was the regular king - very impressed!

(I took some pics and will post if I can figure out how to)

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