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NY NYC Grand Hyatt MTE
Posted 18 March 2003 - 02:37 AM
Posted 25 August 2003 - 02:58 PM
Posted 06 November 2003 - 02:34 AM
After reading about Grand Hyatt on different websites, I TOO was a little nervous about staying there! I must say, I was pleasantly surprised!!! I kept waiting for all the negatives to pop up and to my benefit I couldn’t find anything! Although, yes, the Grand Hyatt rooms are definitely in need of a makeover, which is planned for next year. But to stay in a 4* hotel at $120 a night in Manhattan, on the night of the NYC marathon, I think it was a great deal!!! A good tip I found was to sign up for the FREE Hyatt Gold Passport (on their website). With the fact that there is no coffee maker in the room, if you have a Passport, they give you vouchers for free 12oz Starbucks coffees in the lobby. (Otherwise yes, it’s a fortune to eat and drink at the hotel!!)
I really must say that I thought the hotel staff was excellent!!! From the valet parkers (who went back to my car which was already parked in some far away lot, to get my camera after I realized I forgot it and on departure who stopped NYC traffic so we could pull out!), reception desk (who gave us a great room and a couple extra coffee vouchers), housekeeping (smiling and wishing us a good day), restaurant staff (our waitress came out looking for me because I left my wallet) and concierge (who really helped us find a restaurant to our needs and was very polite and nice)….all of them were extremely nice and professional. When we checked in, I asked for a smoking room on an upper floor. We got the 29th floor, last room down one of the corridors. It was a king size bed and I thought the room was huge!!! (I thought the room was going to be a bit on the smaller side, but it definitely wasn’t!!!!) We didn’t have a view of the Chrysler building but it was still breathtaking to see how far we were up (I guess we were facing Park??) I was surprised to see a hair dryer after other visitors mentioned they didn’t have them. The room was clean and neat although yes, it did need a good refurbishment. It looked a little worn but I didn’t notice after the excellent treatment I had….I was also so full of excitement for just being there. Overall I was very happy and satisfied!
Posted 09 August 2004 - 06:02 PM
I expected I might have to pay extra for an upgrade or to add another room, but the Hyatt was very accommodating and no extra fees were required. I arrived around 11:30 am and went to the Gold Passport check-in line. I presented my gold passport, credit card, and stated my name. There was no mention made of Priceline by the very friendly clerk-Michael, who gave us some coupons for free coffee/tea from the lobby coffeestand.
I asked if we could have a non-smoking room with 2 double beds on the “Regency Club” floor. The good news was he said, yes, no problem, and immediately handed me keycards to room 3116 on the 31st floor. The bad news was the Regency Club was closed for the weekend and room 3116 was just an average room, with a view of the building next door, so there were no special perks getting a room on this floor. But I was so happy to get a room with 2 double beds that I wasn’t complaining!!
The room itself was the Grand Hyatt’s standard double double- (Check out Expedia.com for a very accurate picture of the double double room.) about 264 square feet in size. Not a closet but not especially spacious for 4. There was just one bathrobe, 2 water glasses, and 2 bath towels, the room is probably geared to one or two business travelers. No problem though, a housekeeper was still working the floor (we really were early) and she gave me more towels, glasses and toiletries.
The décor is Asian modern, simple with an emphasis on lines. I found it very tranquil and pleasant. The room was immaculate. The hotel was recently renovated and everything was in great condition-comfy beds, decent size bathroom, large television, iron and full size ironing board, walk in closet, and good functioning climate control.
The only negative thing that happened was when a fire alarm went off Sunday morning at 3:30 a.m. People on our floor gathered at the stairwell preparing to evacuate, when it stopped. We were informed by the hotel via intercom a few minutes later that someone on the 30th floor had inadvertently set the alarm off and that there was no need to evacuate. A woman I met in the hallway said the same thing happened on Wednesday. This drastically interrupted our sleep and was very disturbing, but I guess you just have to live with these things in NYC. I did not fault the hotel, and did not register a complaint.
On Sunday morning, after checking out easily via telephone (they slip you a note under the door) I asked the Bell Desk if they would hold our bags for several hours because we had more things to do in NYC. No problem and no extra charge.
All in all, the Grand Hyatt is a good, comfortable hotel in an excellent location. Only a short walk to Times Square and Broadway. Also, very convenient to the subway (we bought a metro card and used it for jaunts back and forth to East Harlem, SoHo and South Street Seaport.) which is probably the fastest way to travel in the city.
Posted 11 August 2004 - 01:49 PM
Yes, there is a hairdryer, it is located on the bathroom wall.
Also, although there is an entrance that goes right into Grand Central Station, it was closed. It would have been very convenient had it been open because we took the train from and to our home and had a good amount of luggage. Still, a very easy commute and nice stay all in all.
I am putting together a listing/review of some of the places we visited and will post them in the tips section of the NYC board.
Posted 04 October 2004 - 06:11 PM
The lobby is large and impressive, and the rooms were large and clean. We got a queen bed and a view of the Chrysler building and Lexington Ave. The room had a walk in closet... awesome! The TV was nice, and the channels were plentiful. The bathroom was small but nice and clean and new.
The location is great, right next to Grand Central Station. We took the subways and buses everywhere.
This was a great hotel and we look forward to going there again.. we loved it.
Staff was great as well. Did not eat there or anything, though.
Posted 05 March 2005 - 04:07 AM
Posted 10 February 2008 - 03:12 AM
The hotel is very nice, absolutely not the slightest suggestion we were treated any different because we were 'Priceline' guests.
Lovely king bed room on 21st floor. All staff were courteous and each day a few dollars left in the bathroom with a note saw a healthy supply of extra towels and a perfectly clean room upon our return each day.
A couple of pics of the room can be seen here:
Room view 1
Room view 2
All in all a great first time Priceline experience in the first leg of a 5 week holiday from Australia. 5 more hotels booked thru Priceline in the next few weeks, if they are all as good as this one I'll be a very happy camper.
Posted 10 May 2008 - 11:10 PM
I got this hotel for $144/night on April 28 after finding out my flight to Buffalo was canceled due to weather, and that I would have to pay for my own hotel..
Anyway, check in was fine, the lady at the front desk was friendly, and gave me a corner room on the 30th floor, which was very large.
Note that this hotel is friendly with 18-20 year old travellers...there are a few places that aren't, but I guess I was lucky getting this place. I wasn't even asked for ID when I checked in!
The room hadn't been cleaned properly; there was hair and also some cookie crumbs on the bathroom floor, and also there was a Haagen-Dazs lid on the floor next to the bed.
I was offered another room down the hall, which was a LOT smaller and had a much smaller bathroom, and no bathtub. I asked for the old room back, and they sent a cleaner to the first room to take care of the dirty bathroom. As well, there was no plug for the bathtub; I had to stuff the drain with washcloths.
I was given free breakfast as a result, and a lovely cheese plate was sent to my room.
The buffet breakfast was good;
Again, it was a bargain at $144/night, but I just thought housekeeping was very spotty.
Posted 03 January 2009 - 09:26 PM
Posted 03 March 2009 - 03:26 AM
map link: http://www.grandcent...llDirectory.pdf
Great service:Checked in at 11:30 am arrival, requested 2 beds and a view- given a dbl bed room on the 30th fl with a view of the Chrysler Building.
Restaurant tip: Great brunch near the Hyatt at Cibo on 2nd/43rd (Daily News Building). They offer a 2 course (many choices)brunch on Sat. or Sunday which includes a drink (mimosa, bloody mary), baked goods basket, coffee/tea for $18.95. see www.cibonyc.com for details.
Posted 14 September 2009 - 12:02 AM
Posted 24 June 2010 - 02:13 AM
Posted 15 June 2011 - 09:00 AM
(I took some pics and will post if I can figure out how to)
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