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Priceline refund It could happen!!

#1 User is offline   fjx 

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  Posted 22 February 2008 - 08:48 PM

I am not sure this is the right place for this, but here goes.

On 2/19/08 I bit on a 4* hotel in Philly on Priceline. My bid was for 79.00 in the center city. My bid was accepted at the Hyatt at Penns Landing for a one night stay on 02/22/08. On 02/22/08 there was a snow storm and I was unable to make the trip. I called the Hyatt to see if there was something to be done. I was told I had to contact Priceline. I called Priceline and they said they would contact the Hyatt for me. They came back on the phone in less than 5 minutes and said they arranged with Hyatt to give me a full refund.

Just wanted to let you know it could happen.

fjx643

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#2 User is offline   Jason's Storm 

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Posted 23 February 2008 - 12:37 AM

You're lucky, because its very rare to get a refund, because of weather.

~JS
Jason's Storm- Making one killer deal after another. With something other than a machete to the head.

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#3 User is offline   fjx 

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Posted 29 February 2008 - 12:55 PM

JS,
Yes, I know I'm lucky. But I received an email from Priceline confirming my refund for all charges including pricelines fee. This is the first time I ever tried to get a refund from priceline or hotwire. Is it that rare, in view of the extenuating circumstances, to either receive a credit or change the reservation. I assumed the "no refund no cancellation" policy did not inclued emergencies. After all if the hotel burnt down I would expect a refund!!!
Thanks for your reply.
Travel safe,
FX


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