Now, looking in the China Post, I see that the hotel is on strike. Surely, service will suffer, and the atmosphere will be unpleasant. Not to mention that I don't like crossing picket lines (I'm not sure who does).
I called PL customer service, and a friendly lady took a note for another team who will call the hotel in the morning (US Eastern time - probably around 10p at the hotel) and will likely get the scoop on the situation from the night auditor
The China Post article (here) says that the hotel management will refund guests who wish to stay elsewhere.
Does anyone have any suggestions? I'd really like some clues as to a good way to approach this situation.
Thanks,
aep




Add Reply

MultiQuote

