drains44 Posted April 10, 2017 Report Share Posted April 10, 2017 Tried originally with a couple of lower bids for Spanish Steps area and Piazza Navona and was rejected. Included Vatican City area and it was immediately accepted. I noticed immediately that every other website (including Hotel Franklin's own website) deems it a 3* and that the retail price was about $105 for our nights, so called Priceline customer service. Priceline was apologetic and refunded our money immediately. I was impressed with their customer service - I thought for sure I would need to argue for a while in order to make any headway.. Link to comment
AaronJB Posted April 11, 2017 Report Share Posted April 11, 2017 Sorry to hear that the result wasn't as hoped, but glad to hear that you are pleased with PRICELINE's handling of the situation. Looks like a neat/unique property. Thank you for using the site's PRICELINE links to start your purchases and searches, as well as for letting us know about this new PRICELINE property so that we can update the site's Priceline Hotel List Enjoy your stay. Link to comment
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