twriter Posted September 30, 2014 Report Share Posted September 30, 2014 When I saw the 2 1/2* room on this zone, I had hoped for the Holiday Inn Desert Club Resort, a property listed in the hotel lists here. What I got instead? The Royal Resort. The listed amenities: Free Parking Condo Resort Fitness Center Pool(s) Restaurant(s) Business Center Self service laundry Internet access Problems with this property are many. It's not a "condo." Heck, it's not even a "resort," depite the name. It doens't get the "80% recommended" the blind listing claims (It's 57% on TripAdvisor). And it's barely a 2* property, not even close to the 2 1/2* that Hotwire claims. P.S. Bid thru the BetterBidding HOTWIRE link. Link to comment
thereuare Posted October 1, 2014 Report Share Posted October 1, 2014 Sorry to see you received a hotel you weren't expecting. Note that the amenity set above differs (quite substantially) from what has previously been reported for the Holiday Inn Club Vacations, so that would have been a tip-off that perhaps this was some other property. In the future feel free to ask the board for help and/or confirmation of what you think you're being offered and we'll try to assist with a more favorable outcome. Also, I believe there were likely more amenities then what you have posted above as HOTWIRE has a new interface that does not show the complete set of amenities unless you click thru a few extra links. Can you please add a reply to this thread confirming the full list of amenities that HOTWIRE associates with this property... you can still view this information by going to HOTWIRE and clicking the MY ACCOUNT >> MY TRIPS link on the top right of their home page. For future searches/bookings you can do the following to ensure you're seeing the complete list: 1) use the EASY VIEW tab of our BiddingHelper.com and click the green 'See All Amenities' button OR 2) search HOTWIRE (or use the HOTWIRE tab at BiddingHelper.com) and...click the offeron the next page click the BOOK NOW linkin the TRIP SUMMARY box click the 'See more' link at the end of the amenitiesThank you for using the HOTWIRE link on the board for your purchase and sharing your win, helping us add this property to the Hotwire Hotel List. Enjoy your stay... hope it goes better than expected. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases Link to comment
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