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Bidding with Priceline


jac2001
By jac2001,
in

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I signed up to find a hotel room with Priceline. They asked for my credit card information which makes me uncomfortable, but I put my information in. I marked the city, the area of the city, type of hotel and the things I needed the hotel to have. I also needed it to be a pet friendly. I received a hotel and I called to see where exactly the hotel was. (which I am glad I did) Because it was not in the area I wanted and it was not a pet friendly hotel. And of course they will not give me my money back. I know for a fact this time that I marked everything I wanted. I have used them before and the same thing has happened, but when they told me I didn't do something wrong I just assumed I did it wrong. But when a friend had the same problem and now I have again. I have to say something. Be careful! If there is any ammenties that are a MUST HAVE, I think you need to actually call and try another site.

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Welcome to BetterBidding!

It sounds to me like you're doing something wrong and/or using the service incorrectly. However, if you'd like us to respond further please adhere to posting the details of your purchase and we'll comment further:

While we welcome both positive and negative experiences, please keep in mind that the spirit of this message board is helping users.

If you have a complaint, problem, or question with a recent or upcoming Priceline/Hotwire stay, we will be happy to do what we can to help, but please be considerate of the board's primary goal of helping others and first post the details of your 'win.'

It is important for everyone to know when problems and customer service issues arise, but the majority of the users come here to see winning bid information... so please oblige them with this information before asking for them for help.

In your reply please include the star rating, city, zone, hotel name, room rate per nite, dates of your stay, amenities (if applicable) shown before your purchase... we'll then comment further.

Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.

Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases

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