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Priceline Hotel: 4* San Diego (Downtown and Harbor Island) Sheraton San Diego Hotel And Marina


dmeyers
By dmeyers,
in

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Sorry to hear you're disappointed in the results. However, this property has been reported to the board previously and is listed in the Priceline Hotel List, so i imagine you knew that this was at least a possibility? I'm not sure if your disappointment is with the hotel or the location, as this zone does extend a bit outside of 'downtown', but if looking at this zone in the future you may want to consider HOTWIRE which divides this zone into much smaller pieces and makes it easier to target 'downtown and the gaslamp area' as opposed to further north by the airport and harbor island.

Thank you for sharing your win with the board.

Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.

Enjoy your stay... hopefully you'll make it work fro your needs and will better than expected.

Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases

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Sorry, I should have made my post clearer. I was disappointed with the location of the hotel more than anything else. I understand that is the price you pay for doing it via this route though! Also, the price I bid (Started at $93, I would not have expected to be offered this hotel, seeing as it is available elsewhere for $60 through a standard booking process!)

However....have just been on the phone with customer relations, and have managed to get them to cancel the reservation (minus one night's stay as a fee) which I am happy with.

The only thing now, if anyone can clarify this for me, is that the representative has offered to refund the cancellation fee if I re-book with them again for the same stay (minus a $25 admin fee) Does anyone know if I can book via PRICELINE for a named hotel at standard rate, and still receive the refund of my one night's stay cancellation fee? Or do I have to use name your own price again? The e-mail doesn't make it too clear

Obviously I don't want to try name your own price again as I could end up with the same problem again!

Thanks,

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While I don't know the specifics, usually - unless something has changed - when a one-time refund is made for a bidding win, the rebooking has to be done via bidding and not the regular rate side of the service. As noted above, did the email offer any specific rules as to how the purchase had to be made?

"Also, the price I bid (Started at $93, I would not have expected to be offered this hotel, seeing as it is available elsewhere for $60 through a standard booking process!)"

$60 is an impressive regular rate price for this property, but otherwise, bidding higher than a regular rate does not mean a property may still not appear - an overbid can happen, and then that becomes a matter of the service's "Best Rate Guarantee" match.

Thank you for using the site's HOTWIRE or PRICELINE links to start your purchases and searches.

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If it's not clear from the email sent by PRICELINE you'll need to call them to see if you're able to book thru 'retail' and still receive a refund of the one nite stay.

Your current cancellation fee: $93

Cancellation fee if book another hotel: $25

NET NET: so you save $68 ($17/nite) if you book another hotel thru PRICELINE

If you look at HOTWIRE for these dates you can probably save more than $17/nite vs. a conventional booking. (if you want to pursue this route please start a NEW TOPIC for your replacement stay)

Let us know whatever you decide or if we can be of further help.

Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases

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Actually, after reading through it again I would say that I CAN book through the standard method...

1. Please submit a new Hotel request with the correct information on our website. You can either name your own price, or choose an itinerary where the price and the hotel's name are already displayed prior to purchase.

2. If your new request is accepted, please fill out the Service Request Form and we will respond to you via email within 24 hours. Once we confirm your new accepted request meets the requirements, we will refund the entire amount of your cancellation fee minus the change fee (if applicable). If the guidelines are not met, your cancellation fee cannot be refunded.

3. Please remember that you must correct the incorrect information you entered on your previous request to receive a refund of your cancellation fee minus the change fee. You can raise your offer price on your first request to increase your chances of receiving an accepted request. However, if your first new request is not accepted, you may continue to resubmit as many times as you would like (following the above criteria) until you get an accepted request.

I agree with your HOTWIRE comments, however I have been checking daily for 2 weeks now, and for my dates there is only one hotel offered in that area which I believe to be the Hilton Gaslamp, which i'm not keen on, and a 5* which must be the US Grant, however i've bid up to $135 and not been accepted.

Thanks

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To the OP:

Checking Expedia, there are a number of hotels in the Downtown, and more specifically the Gaslamp area much cheaper than $135/nite. Westin Gaslamp is going for $107, Hilton Bayfront $109...not sure what Hilton you are trying to avoid...Manchester Hyatt $129. Expedia's "Unpublished Rates" has a 4* in the Gaslamp South/Convention Area for $99/nite...possibly the Solamar or Omni.

Sometimes you just eat your mistake and move on. No guarantees not to get the Sheraton again as mentioned above.

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Ahhh... makes sense now! Thanks for clarifying.

Keep us updated on your progress, i'd also check out Expedia as referenced above, as well as MAPS and HOTELS.com which can help you land a hotel exactly where you want and makes it easy to see how much more/less it will cost to go higher/lower in star rating.

Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases

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