We stayed at the Hyatt Regency Chicago from June 7-10th on a Priceline.com bid We stayed in Room 2182 in the East Tower.It had 2 Double beds,Iron/Ironing Board,Blow Dryer,coffee maker,shampoos/conditioners,and lots of soap. The only thing I noticed was the lack of drawer space otherwise everything was fine. We were on the 21st floor with floor to ceiling windows and a view of the lake on both sides! We put in a few requests and each were granted with no problems! The lobby was very busy with convention/business people.It did not bother us at all and we thought this hotel was great! The location was good,the room was very nice and clean,service was professional and efficient!
We would surely stay here again,no problem!!

I'd read a few negative reviews about this hotel on other sites but I was completely satisfied with my stay. I was on the 16th floor of the East tower on a Priceline stay. I had a King bed in a fairly spacious room that had obviously been refurnished in the last year. The padded headboard, loveseat, and bedside lamp sconces were all nice touches. I used the fitness room which was well-stocked with cardio equipment--treadmills, recumbent bikes, ellipticals, and stair steppers. There are several restaurant options, including a Connie's Pizza if you want deep dish without having to leave the hotel. The location was great, just south of the bridge and a block or so off Michigan Ave.

I just got back from a 5 night stay at the Hyatt Regency Chicago. It was acceptable but, in my opinion , this hotel does not rate a 4 star. I would not call it a luxury hotel. The service was average to below average. It took forever for someone to answer the phone and there were not enough people staffing the concierge desk. For the 5 nights we stayed there we only got the two bars of soap that were in the room when we checked in. The shampoo and conditioner were also not replenished. At check in, I had shown my Hyatt gold passport card and asked for an upgrade. I'm not sure if I was given one but the room I was assigned to was on the 32nd floor. The room was comfortable but with little lighting. One of our lighting fixtures was broken and had a note that the hotel was aware of the problem and it would be fixed. It was never fixed during the five nights we spent there. There was minimal drawer space. It is a very bustling hotel- no matter what time night or day.
On the plus side, the hotel is in an ideal location and some of the restaurants are very reasonable. The free shuttle stops right outside the door.
I truly think this hotel should be rated a 3 star.

12/23-12/25
Your Offer Price: $45.00

I just got back from the Hyatt Regency. Since there are several reviews I will try not to rehash too much. I showed my Gold passport and was given a 30th floor east tower king. Extremely nice and clean room(pictures at realhotelphotos.com). I agree not enough drawer space, a little costly for any extras, and parking is outrageous at 39 a night. Luckily area garages charge 15/night and there is plenty of free and meter parking that is available at night. Had similar problems getting anyone to answer phone calls and OK service. Obviously the location is prime. I rather enjoyed the hotel and I think it can just pass for a 4* given its location and nice rooms and such. At this price I wouldn't mind staying again.

1/7-1/9
Your Offer Price: $45.00

I just got back from the Hyatt Regency. The stay started off a bit rough when i walked into the first room they gave me on the 20th floor of the west tower and the bathroom had drills and half the tiles were torn up. I called down to the front desk, which was answered promptly, and they had me come back down to change rooms. for my troubles the manager upgraded me to a deluxe room on the 30th. frankly i didn't see too much difference in the deluxe vs regular rooms, but the room was clean and had plenty of soap and supplies in the bathroom. overall the stay was very good....excellent for the price i paid. would definitely stay there again....too bad i already have the westin across the street from hancock booked for v-day....maybe they will suprise me too.

if you bid on a 4* hotel on NMA, you're pretty much getting the hyatt regency. the reason being that this hotel is the biggest in chicago. however, keep in mind that bigger is not better, as convention goers flock here making this hotel loud and crowded and service suffers as a result. the rooms are very plain with some wear and reminds me of red roof inn or motel 6. as such, despite the location (a bit far from shopping but close to millenium park) i would not pay more than what i would pay at a motel. in conclusion, if you're particular about hotels you stay at, then do not bid as you will almost surely get the hyatt regency. if you don't really care and want a decent room near downtown, go for it.

EDIT by thereuare: while this hotel may currently be a common one on Priceline, i disagree with the blanket statement "you're pretty much getting the hyatt regency". Users should be willing to accept any hotel in the zone, and the most common hotel in a zone today may be replaced by a different hotel tomorrow.

We stayed here March 10th for 2 nights at 65.00 a night priceline bid. We upgraded to Club level for another 30.00 a night. (had to ask). For us it was worth it as they served breakfast in the club lounge every mornining and also snacks at night. Rooms were upgrades also. You get key cards to use in the elevator to the club floors and the view is awesome! I would do it again.

Cheryl
ps,, that was big 10 basket ball weekend and rates were much higher everywhere else. I was surprised our first offer was accepted.

Booked Hyatt Regency Downtown 28th April - 2nd May on the U.K. priceline and got the room for the equivalent of $80 a night. The service was excellent and i was really happy with the room and the staff, Anything i asked they had the answer! Can`t argue with that. The only let down was the pizza parlor/bar which charged exhorbitant prices and the parking charges, When you can go round the corner and get the same service/better quality for cheaper!( so do a little bit of homework and save $$$$$$$)
Apart from that its handy to everything, clean and quiet. Thanks to this site I saved quite a bit! Thankyou!

I stayed at the Hyatt a year ago (May 23 - 26 2004)....a little late, I know.....but I generally agree with those who question the hotel's 4* rating. But it's hard to complain at $65 a night (a total of $247.27 with taxes, etc). When you stay, take into account the money you'll have to spend on valet service if you have a car ($20/night when I was there) and if you eat or drink anywhere in the hotel's restaurants or room service. Not cheap!!! I think I paid $18 including tip for a very mediocre burger, fries, and a domestic beer from their sports bar/restaurant. The hotel does have a great location, and is central to so many things. When I stayed I remember the Hyatt.com rate was $199/night. Yikes! Not for this place.....wish I had won the Mich. Ave. Westin, but my trip was still fun.

Pros: A short walk from the Magnificent Mile (a few minutes), great views if you get a North Lake view, nice bathroom, can't pass it up for under $80/night (you're in dowtown Chicago after all!!!).

Cons: Expensive valet parking ($20 night), mediocre restaurants, bedding (long hairs on my comforter upon arrival....I guess they don't wash the comforters?), average room that I would have complained about if I had paid full "retail" room price, dim hallways, front desk could have been a bit friendlier (but it was busy at the time).

I stayed here in December of 04 and agree that it is not a four star hotel. But when you pay less than $100 you can not complain that much. The room was stuffy and smelly but the staff did upgrade us to the "club" floor after showing a Hyatt gold passport membership, which at least offered breakfast and internet access. This hotel is HUGE and very impersonal and was extremely crowded. The Swissotel is right down the road and much nicer if pricing is similar. There are few updates to the property in general and it just seems outdated and none of the restaurant choices seemed great. I am sure this location is fine in the Summer but walking to attractions from this location in the Winter is a pain. This is the only four star hotel I really try to avoid in Chicago.

Here is a little review for everyone. First arrived in Chicago by Amtrak because I was traveling from Wisconsin. I took a cab from union station to hotel and it cost around $12. I arrived at the Hyatt and a bell man opened our cab door and asked if we wanted our bags carried upto the room. Considering we only had one bag we said no thanks. We then proceeded into the large lobby. There was a couple bars that I noticed and plenty of great views with all the windows. We took an escalator up a floor where we checked in and had no problems at all. We could have used a machine to checkin, but we got help from the desk because I did not know what type of room we would get. We were booked for a nonsmoking king room. I got it changed to a smoking room with no problems. We then took the elevator to the eighth floor where are room was located. It had a nice view of the John Hancock building and the river. The room had a very comfortable bed with 4 pillows and a body pillow. There was a stocked fridge, desk where internet access could be hooked upto, TV that could be swiveled to change the view to where you were sitting in the room. There was also a nice chair that you would just sink into, and a couch with a little coffee table on wheels. I liked the room but I think I would have moved the bed to where the couch was. Cause it was hard to get a good view of the TV where we were sitting. But that did not bug us too much because we spent most of the time away from the room. The bathroom was nothing special, sink, bathtub/shower, toilet and a hair dryer. I did like the toilet paper better then most hotels though. It wasn't that hard construction paper type toilet paper that most hotels have. I looked at prices of room service and it was expensive but expected that for area and type of hotel it was.

After spending little bit of time in room we decided to walk around hotel. There were many shops located in an underground walkway. Salons and spas and such. We found the fitness room and it had many different things to workout on. I was thinkng a pool would be located by the fitness center but no luck or maybe I just missed it. I did not find the pool, maybe there was or was not one, but I did not ask at the desk where it would be located if they did have one. We then decided to talk to the concierge who was located next to the front desk about where to go and what to see. It was around 5 pm and most of the local museums which are a short walk or a short cab drive away were closing. He recommended Navy Pier which was a short walk away. It was a nice night so it was not too bad walking. There was plenty too see there. But would be better during summertime. Some of the other attractions and clubs we saw were close too by cab.

In the morning they slipped the bill for the extras under the door which was nothing because we did not take any of the food or have parking or any other extras. We checked out by phone at noon following the directions on back of bill. It was very simple, all you have to do is leave name and room number and leave the hotel keys in the room. As we left bell hop got us a taxi which was no problem considering they are all lined up outside of hotel at all times.

Overall very enjoyable. Great locations, clean room, no noise problems, plenty to do in hotel and around hotel.

I just got done staying at the Hyatt Regency Chicago a few days back. I'll put together an extensive written review later but for now please see detailed photos I shot of my King Room on the 30th floor (#3072). The room faced North. I would Definitely stay there again. See the shots here:
http://www.realhotelphotos.com/index.php?&...0Wacker%20Drive

If the link doesn't work go to www.realhotelphotos.com and follow it this way:

Home / Illinois / Chicago / Hyatt Regency Wacker Drive

For those like me who were worried about trying the Hyatt at these ridiculously low rates, this turned out to be a lovely stay with two rooms side by side. Had a warm, birdseye view of the St. Patrick's day festivities on the river at a bargin basement price. Other than "you paid on line, we need a credit card for incidentals only" no issues or comments that we had booked through Priceline. One interesting note, in addition to the credit card, guest was asked for picture ID at check in. Every request as to room, non smoking, next door to each other, near ice machine but can't hear it was honored.

Combined cheap room with visitor's unlimited rides transit pass that worked great to get to and from event hotel that was .7 miles up Michigan Ave. No one seemed to mind hopping buses that ran every 2 or 3 minutes up and down Michigan Ave. Had to be fit as it was a long, cold, 1.5 block walk up hill from bus stop back to hotel.

Only regrets, no free internet which seems ridiculous when most economy hotels offer internet at no extra charge. Keep your hands and kids out of the minibar, opt out of extras like a refrigerator in the room for $25 extra (bring a cooler) and skip the frequently offered opportunities to upgrade the room to club level or with a view. You really can enjoy a nice stay for the price quoted. We paid not one cent extra at checkout. After dicey reveiws, the Hyatt earned 4 stars this stay and Priceline made the trip doable for family who could not afford $400+ a night at the event hotel.

This board gave me the information I needed to bid with confidence. Thank you.

just wanted to update ...

we had a fantastic time in Chicago.

I enjoyed our stay, but to be honest, I was expecting the hotel to be a little bit nicer. Our room was very small and the a/c didn't seem to work very well. Overall it was VERY hot the weekend we visited, and the whole hotel was very warm I thought, even the lobby area.

On the positive side, the hotel is located in a beautiful spot in Chicago, the river is just across the street and there are plenty of areas to walk along and enjoy the views.

thanks for all your help!

Amy

Stayed 4 nights( Aug 8-11th) for 75.00. I agree with Amy one post up, the A/C was not working well. I had the thermostat set at 65.9 and it felt more like 73F. I called to have someone look at it, and he said it wasnt at the temperature stated. It wasnt annoying enough to move rooms though.

I thought the room was nice, but the service in the hotel was not up to 4* level. They lost 2 of my ice packs and gave me major attitude about it. Also, they nickel and dime you TO DEATH. Internet is 14 plus change a night. Seems rather steep to me. If you want to use the business center, its 7.00 for 15 minutes. Parking is 50 a day( outrageous), thankfully we took the train into chicago( 8 hrs from Port Huron)

I got a fridge for free because I'm diabetic, but otherwise its 25.00 per stay. Toll free calls and 800 number calls are charged at 1.15 plus tax. I disputed the charges on the toll free calls and got a refund. The Hyatt has removed all pay phones from the lobby, so its not like you have a choice.

The hotel also has no pool, but if you want to swim, they'll give you a guest pass for the Sheraton.

Stay: June 15 - 17, 2009.

I have gotten great help at this forum, so I really like to give something back. Hence I will write a review of our recent stay at the Hyatt Regency at downtown Chicago.

My boyfriend and I have gotten this hotel off Priceline for about $60 per night. Like many have said, our room wasn't the typical 4-star hotel room that we've expected. It was a comfy room, though, just a bit plain. There is no tub. No complimentary phone nor internet. Instead of night stand lamps, there were two desk lamps (those with adjustable arms) attached to the wall right above our bed (of which we thought we might bump our heads if we weren't careful enough). In addition, when we were checking out, we were billed for a $7 drink we've never ordered.

However, the hotel is located in a very convenient part of town. You are a within walking distance from the Magnificent Mile, the Chicago theatre, the Navy Pier and the Millennium Park. So you really can't complain!

What I would recommend to those who would like to stay in this hotel:
1) There is no complimentary Internet service. You would have to pay about $17 per hour for wi-fi, if I remembered correctly. What you can do is bring your laptop to a nearby mall. I remembered there was a sandwich shop very close by with signs that says, 'free wifi'.

2) Parking charges were outrageous - we had to pay $42 per night for valet parking in the hotel. Make sure you could find street-parking or not bring a vehicle at all!

3) Our room didn't come with a microwave. If you need to use one, there is a microwave on the Main floor by the coffee shop!

This is all for now! We had a great time at Chicago so it was a relatively good experience.